Manager Kuwait
at Asnanak clinic,
مجموع سنوات الخبرة :16 years, 6 أشهر
Responsible for the managing the entire Sales and revenue from the clinic.
• Develop strategies for the sales & Marketing to identify business opportunities, and to provide market feedback
on competitor’s activities and market development of new promos and offers to the Management to formulate
business strategy accordingly.
• Ensuring that team members are motivated, monitored and measured in line with clinic targets and
performance standards.
• Responsible for making sure that any gaps in performance or quality are quickly identified and addressed
• Supervising the coordination between the Customers and clinic team, to provide them better service to fulfill
their needs and requirements.
• Mentoring the process of “acquiring customers", "maintaining
relationships" & “customer loyalty”.
• Dealing with and resolving problems and issues which arise.
• Supervise and Coordinate with the clinic Team and manage consumables Inventory regarding the flow of the
materials both in & out and forecasting the materials procurement as per the demand.
• Identify business requirements by establishing personal rapport with potential and existing clients.
Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the salesteam.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategiesto increase sales.
• Regularly attending sales meetings and training sessions.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Works under the direction of a marketing director reach the company's marketing goals and objective.
• Undertake daily administrative tasks to ensure the functionality and coordination of the department's activities
• Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their
success
• Prepare and deliver promotional presentations
• Compose and post online content on the company's website and social media accounts
• Communicate directly with clients and encourage trusting relationships
Update internal databases
• Prepare HR documents, like employment contracts, new hire guides, and residency formalities.
• Liaise with external partners/suppliers and internally with employees in different international branches.
• Create regular reports and presentations on HR function (i.e., leaves, payroll adjustments, tracking for expenses)
• Answer employees' queries about HR-related issues Responsibilities in Alshaya Trading Co., Kuwait:
• Assist payroll department by providing relevant employee information (e.g., leaves of absence, sick days and work schedules)
• Arrange travel accommodations and process expense forms
• Participate in HR projects (i. e. help organize a job fair event)
Sell telecommunications products and services to both individuals and companies.
• Book and install new lines/circuits/bundles/services to meet established monthly quotas.
• Design customized, cost-effective solutions for the client. And handling clients complains.
• Maintain an updated database in sales database including all activities, partners, and opportunities with their current status.
• Training new joiners for the operation system.
• Build market position by locating, developing, defining, negotiating, and closing business deals.
* December 2008 -march 2011 Buruj Travel Agency Cairo, Egypt
Ticketing agent
Booking tickets for customers.
* June10-Oct. 10 Basic Business Skills Acquisition (BBSA) Cairo, Egypt
* Sponsored by the Future Generation Foundation (FGF)
* Developed Language and Computer Skills.
* Enhanced Presentation & Project Development Skills.
* Acquired Basic Business Skills including: Marketing, Sales, Banking, Accounting, Business Correspondence and Report Writing.
* Sales advantage from DALE CARNGIE.
* World Class Customer Service from DALE CARNEGIE.
* AMADEUS Basic Course FROM AMADEUS CENTER
* 2008 Ticketing in Half moon Travel agent.
* 2007 Public relations in Maspero Advertising Company.
* 2007 Public relations in Air conditions Company.
Training Experience.
egyptology dept