هند محمد

Coordinate meetings and appointments for Head of Department

Arrange external and internal meetings (e.g. visits to other companies, business meetings)
Take minutes for the meeting and action points discussed

Keep a register of all meeting dates.

Arrange a suitable date and time for all members to hold the meeting.

Liaise with meeting members for the agenda

To note all appointments, meeting schedules, action dates for important documents, correspondence (mail) and international visitors’ arrivals.

Prepare flight itinerary and book travel arrangements for all Business/Personal trips/Conferences

Make arrangements for visits of Company’s international guests.

Arrange courtesy cars and assist visitors/guests.

Scheduling appointments.

Make reservation for hotel and arrange for transport.

Maintain a separate box file for each division/department as appropriate with sub-divisions for each topic. Each file to maintain an index of topics.

Soft folders - to be filed in the appropriate filing cabinet within the electronic directory or as appropriate after diary date and time has been set in consultation with the Head of Department as noted in the correspondence.

Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, keeps management informed by reviewing and analyzing special reports summarizing information

Examine correspondence and reply as instructed
• Receive telephone calls and direct as and where necessary
• Arrange conferences and meetings along with travel arrangements
• Maintain schedules and follow ups
• Organize events both internally and externally
• Maintain filing and inventory procedures

Microsoft Office including Excel and word
• Avid understanding of popular computer programs
• Proficient in data entry programs and procedures
• Ability to type 50 WPM
Customer Care
• Proven customer service and organizational skills
• Able to answer telephone calls and greet visitors efficiently
Secretary
• Examine correspondence and reply as instructed
• Receive telephone calls and direct as and where necessary
• Arrange conferences and meetings along with travel arrangements
• Maintain schedules and follow ups
• Organize events both internally and externally
• Maintain filing and inventory procedures
• Direct visitors to the office to appropriate staff members
• Respond to public inquiries
Interpersonal
• Good knowledge of business principles

customer service