هيرا ملك

(Maternity Replacment)
Organize, maintain personnel records and update internal databases.
• Prepare and manage HR documents, like employment contracts, records and onboarding guides.
• Liaise with external partners, like insurance vendors, and ensure legal compliance.
• Answer employees’ queries about Onboarding, Off Boarding, employment concerns and HR-related issues.
• Liaise with PRO for Visa processing - application & cancellation.
• Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and timesheets)W.P.S
• Process expense forms. & Other administrative tasks related to HR and Recruitment and well versed with UAE Labor law.

·        Educate contacts on approved protocol to reduce the risk of spread

·        Collect and document necessary information into a CRM and health file.

·        Understand symptoms, infectious periods and Post medical History & treatments

·        Protect patient privacy and discarding Official data.

·        Reporting to the team leaders about the progress and in case of change in laws and being hands on with new information to COVID-19 and laws related to it.

·        Conduct pre-screening interviews with the candidate via telephone and maintain employee information, updating employment and status-change data in HRIS system. Compile and up-date employee records. (hard and soft copies)

·        Submitting  reports by assembling, preparing, and analyzing data and assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)

·        Provides secretarial support by entering, formatting, and printing information, Organize documents and handling mails. Conduct orientation for  new employees in the organization.

Assistant Recruiter (Internship) at Nadia Training and Recruitment
- Source suitable candidates from the Job portal
- Conduct telephonic interview or walk-in with job seekers
- Place final interviews with the clients and candidates
- Update the system and acknowledge the activities if the candidate is placed or not.
-Negotiating with clients about the package offered and market review

May 2010-September 2010 IMEC- Out Source Company, National Bank of Abu Dhabi, Abu Dhabi, UAE
Assistant Administrator (Temporary) Centralized Credit Card Unit.
Responsibilities:-
• Update tracking sheet with new cases
• Answering queries of Branches and Sales and Marketing
• Updating the sourcing channel about application status
• Updating the Sales and Marketing and Branches about Cards Approved and Rejected on daily basis
• Sending Security cheques to ROC

April 2010-May 2010 IMEC- Out Source Company, National Bank of Abu Dhabi, Abu Dhabi, UAE
Assistant Administrator (Temporary), Internet Banking Unit.
Responsibilities:-
• Update customer data
• Follow up with existing customers.
• Verifying and approving documents.
• Resolving existing customers issue and providing assistance to new customers.

October 2009-March 2010 I National Bank of Abu Dhabi, Abu Dhabi, UAE
Promoter, Al Salam Branch
Responsibilities:-
• Provide customer services to existing and walk-in- customers.
• Follow up with the customers.
• Provide assistance to the staff.

June 2008- October 2008 Dubai First, PJSC, Abu Dhabi, UAE
Relationship Officer/ Sales Responsibilities:- • Convince the customer to buy product by making calls
• Provide customer services to existing customers.
• Follow up with clients.
• List eligible companies to source customers.



• Microsoft Office (2003 & 2007)
• Microsoft Windows (98, 2000, XP and Vista)