Technical Analyst
Abt Associates
مجموع سنوات الخبرة :9 years, 9 أشهر
Technical Analyst - Health Programs (Atlas Corps Fellow)
Middle East Region Portfolio
Budgeting:
• Follow up monthly with the finance lead on the Middle East Region team to monitor portfolio expenditures against the budget.
• Update and report tuberculosis costing spreadsheet monthly for the Nigeria project.
• Conduct and draft costing analysis as required.
• Track expenditures monthly and keep activity lead apprised of remaining budget pipeline.
Reporting:
• Update activity Gantt charts monthly.
• Report progress to client monthly.
• Report to project management on quarterly progress.
• Prepare reporting for routine client meetings.
• Report on activity progress monthly.
• Support preparation of the Year 4 global PMP report.
• Reconfigure Newdea based on inputs from field teams.
Monitoring, Evaluation and Research:
• Conduct research and desk reviews.
• Organize, schedule, and take notes for key informant interviews and assist with focus group discussions.
• Track project indicators against targets.
• Ensure field teams’ inputs into Newdea.
• Check data quality on SHOPS Plus Program.
Management and Strategic Planning:
• Coordinate and manage activities, budgets, and client reporting.
• Assist with the PMP reporting process and tools for Year 4.
Operations:
• Maintain and update the operations matrix weekly.
Research:
• Conduct Desk Reviews.
• Write annotations.
• Write citations.
• Draft reports and stories.
• Oversee strategic planning and execution for the (Employment Service Officers) ESOs network and ensures day-to-day operations of officers.
• Work directly with firms and community members to facilitate jobs matching and support ESOs in converting on employment matches.
• Execute the overall service officer strategy and helps integrate all research and learning strategies into the officer network.
• Oversee compliance and monitoring of ESOs.
• Track service officer progress and oversee officer planning and management.
• Work closely with the Country Program - specifically ERD and Protection teams and the R&D lab to ensure that the appropriate methodologies and technical approaches and developed and implemented for all program activities.
• Ensure high quality data is prepared for research, analytics, and programming.
• Maintain a commitment to innovation and experimentation in the implementation of the hub and appropriately engage all internal and external stakeholders to mitigate risk.
• Human Resources Management.
• Directly supervise 6-9 ESOs during the first year and additional hirees during the second year as the program scales. Also coordinate with 3 drivers.
• Set specific goals and expectations and provide regular, positive and constructive feedback for officers.
• Build capacity of the team under my supervision in basic assistance and livelihoods support methodologies, as well as management capacity.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
• Responsible for adhering to IRC’s Global HR Operating Policies and Procedures.
• Present USAID CEP in Irbid governorate; managing relationships and forging alliances with local partners and other implementing organizations.
• Manage the implementation of all USAID CEP activities in Irbid governorate’s targeted communities, ensuring timely, quality, and effective execution of the project deliverables.
• Supervise the process of preparing responsive applications by prospective grantees that serve USAID CEP objectives and in accordance to USAID CEP regulations.
• Oversee the granting process, in close coordination with the grants team, including evaluation of applications, awarding grants and overseeing implementation of projects in compliance with Global Communities and USAID rules and regulation.
• Lead the mapping of targeted communities to identify volunteers, community leaders, leading NGOs, businesses, and governmental institutions. In addition to managing the community meetings, including a wide meeting in each targeted community under the guidance of the Community Engagement Team.
• Manage the outreach to NGOs and community mapping efforts in addition to managing the process of convening and formalizing the Community Enhancement Teams (CETs) within the target communities, in close coordination and guidance from the Community Engagement Team.
• Facilitate the engagement of NGOs and other stakeholders in any USAID CEP trainings and meetings as requested, in close coordination with the Capacity Building team.
• Supervise and oversee field office staff including Deputy program Manager, seven community mobilizers, and two senior grants officers, one monitoring & evaluation officer and one operations coordinator managing their work plans and deliverables and providing regular coaching to help them deliver on time quality results.
• Maintain a good level of morale and motivation among the Field Office staff, ensuring that they are integrated effectively with the rest of USAID CEP.
• Monitor fieldwork performance, proactively identifying shortfalls compared to targets and seeking solutions promptly to minimize the risk of delivery failures.
• Identify trends and gap areas across communities, trouble-shooting key issue areas and channeling trends or challenges to technical support team for further action.
• Work with the Monitoring and Evaluation team to ensure programmatic activities are results driven and closely integrated with the outcomes and objectives set forth in USAID CEP’s monitoring and evaluation plan.
• Ensure strong and coordinated communication and information sharing processes between USAID CEP’s Management in Amman and USAID CEP staff based at Irbid governorate.
• Develop strong communication channels and ensure effective transfer of knowledge and learning’s between the governorate team, including the transfer of lessons learned as well as the success stories.
• Provide regular updates to the DCOP; review and sign-off on the submission of periodic reports and updates as requested.
• Provide input to the yearly work plan to ensure that long-term and short-term objectives are met.
• Conduct research and provide updates on the general political, social and economic context in Irbid governorate as related to USAID CEP focus areas.
• Ensure bilingual submission of deliverables and all project related documents.
• Other duties as may be assigned by USAID CEP Senior Management.
Supervise the community engagement activities in the office in close coordination with Sr. Community Engagement Officer and the Community Engagement Officers.
Serve as the first managerial support level provided to the community engagement team(Sr. Community Engagement Officer and the Community Engagement Officers) in their work with the CETs and local communities
Manage the internal support needed between the different functions inside the field office
Support the Program Manager on the strategic level management of USAID CEP activities in the governorate and work together to seek the support of relevant stakeholders to USAID CEP activities.
Lead the field office efforts to contribute to USAID CEP trackers, calendars and uploading information to the program management system ( currently Podio)
Ensure the reflection of feedback provided by PIMT and PFD on the project development and \or project implementation documents, sheets, trackers and reports.
Lead the coordination between the field office and Amman based project supporting departments such as; engineering, capacity development and communication.
Work with grants officers ( GOs) in the field and grants manager in Amman to ensure their engagement with the field community engagement team in the process of projects development and implementation
Lead the field efforts with Sr. Community Engagement Officer and Grants Officer to implement partnership initiatives in the targeted communities and coordinate and report the implementation to the SA-PI
Lead the field efforts with Sr. Community Engagement Officer to implement the networking activities as planned and coordinate and report the implementation to the CES.
Work closely with the field community engagement team and SA-PI to ensure that projects are implemented, reported and tracked properly.
Work with the field team and Amman support team to incorporate and adopt all the lessons learned into the field office operations
Support the Program Manager on the day to day management issues for the field office
Review reports, DCs, proposals, and concepts before it is submitted for Amman office review
Ensure effective integration and mainstreaming of gender into all programs.
Any other task assigned by the supervisor or the program senior leadership
• In charge of daily mentoring and supervising the field teams under his/her direct supervision;
• In charge of supporting teams in locating/mapping the areas that represent a potential target for the action;
• Map local Community Based Organizations (CBOs) and liaises with them in the course of the action;
• Supervise the field teams daily activities, and plan and coordinate their movements on a monthly and weekly basis;
• Write and submit monthly and progress reports on time.
• Assist in the writing of quarterly and donor reports when extra information from the field is required.
• Support the teams in preparing an agenda of activities on a weekly and monthly basis.
• Perform constant monitoring of the activities and report achievements and challenges;
• Liaise with targeted communities, key informants, local authorities, and any key stakeholder that could support and inform the current program;
• Evaluate the impact of the intervention, collecting and analysing data that could support an analysis in terms of: main protection concerns and trends; geographical locations, as well as trends in vulnerabilities; impact of the proposed action and possible way forward;
• Support the identification of main needs and gaps in his/her area of responsibility, and suggest potential course of action to address them.
• Represent INTERSOS in relevant fora at governorate level;
• Report to the Security officer any potential threats, or any relevant information, and is in charge of monitoring the correct implementation of the agreed mitigation measures.
• Perform any other tasks requested by the Project manager in the framework of the activities foreseen by INTERSOS program in Jordan.
•Develop and maintain relations with employers, VTIs and local NGOs;
•Promote the services of the Employment Promotion Unit to the local communities and job seekers by conducting visits, meetings, and publicizing the services of the Unit on social media including Jordanian channels;
•Assist in the identification of employer’s requirements of staff and workers, their required qualifications;
•Develop and maintain a record of job vacancies and communicate these to VTIs (training program coordinator, career counsellors and employment officer);
•Conduct a follow-up on job placements with employers to ensure real employment took place; and,
•Identify new employers and employment opportunities in the community by communicating this information with the local community and jobseekers.
1- Coordinate the team effort of conducting field visits and extensive outreach to the Syrian refugee community, and Jordanian host communities, and identify households with special needs.
2- Oversee the identification of extremely vulnerable Syrian and Jordanian households as potential beneficiaries of humanitarian programming.
3- Review and assess the application of vulnerability criteria on selection of beneficiaries.
4- Oversee quality service provision and distribution including rental assistance, cash assistance, and NFI distribution, among others as relevant and needed.
5- Oversee casework related to service provision.
6- Develop, modify and implement monitoring tools such as questionnaires, pre and post monitoring, and evaluations.
7- Provide analysis of data collected from the field.
8- Provide monthly reporting on field activities and progress.
9- Facilitate workshops and trainings.
10- Attend regular coordination meetings as required.
11- Manage a team of Caseworkers, and Outreach volunteers.
12- In coordination with the Program Manager, facilitate the link and the referral of the beneficiaries to various organizations for appropriate service provision.
13- Advocate with service providers for the inclusion of vulnerable families.
14- Prepare regular progress narrative reports and assist in the preparation of quarterly donor reports and Assist with proposal development.
15- Provide support with the selection and recruitment of caseworkers and volunteers.
16- Establish good and regular communication with project beneficiaries, ICMC partners and various service providers
1- Lead the community outreach unit that includes community mobilizers and youth officers and volunteers and supervise and monitor their work.
2- Oversee the quality of prevention and community outreach activities
3- Raise the visibility of IRC through building strong connections with the local community and maintaining those relationships.
4- Raise the awareness of the refugees regarding protection and GBV and promote for the services provided by IRC through campaigns and community meetings and awareness sessions.
5- Responsible for integrating the services provided by IRC with the local community and with other service providers.
6- Make biweekly stipends and time sheets for the outreach volunteers
7- Prepare and sign all supervised staff timesheets.
8- Make and raise payments and purchase requests (PRs) as necessary.
9- Occasional translator.
10- Facilitate workshops and trainings.
11- Attend regular coordination meetings as needed and write reports and minute.
2- Organize and implement activities with the Community workers in a timely manner
13- Liaising with camp management and other stakeholders.
14- Appointed as acting program manager in the absence of program and deputy program manager.
15- Any other task designated by the WPE Deputy Program Manager and the WPE Program Manager.
1-Planned and supervised the launching of a new community health program managed by IRD and supported by UNHCR.
2-Formed and trained community health workers .
3-Planned and supervised vaccination campaigns in coordination with UNHCR and UNICEF and other NGOs.
4-Monitored the performance of the community health workers during their field duties.
5-Attended various meetings concerning health related issues.
6-Coordinated projects with other NGOs and hospitals in the camp
7-Occasional translator.
1-Work Closely with UNHCR in the Community Services Field.
2-Manage and Follow up on Cases.
3-Lead and Participate in Activities Organized by IRD and other NGOs.
4- Provide Refugees with their Demands.
5- Attend Meetings as a Representative For IRD.
6- Writing Various Reports.
7- Work Closely with International and Multicultural Delegations as English Translator.
Working as a Case Manager/Social Worker at Al-Zaa’tri Refugee Camp
For International Relief and Development (IRD) from 1/2/2013-Present,
During which I was Responsible for Helping Refugees with Registration.
1- Work Closely with UNHCR in the Community Services Field.
2- Manage and Follow up on Cases.
3- Lead and Participate in Activities Organized by IRD and other NGOs.
4- Provide Refugees with their Demands.
5- Attend Meetings as a Representative For IRD.
6- Writing Various Reports.
7- Help UNHCR Distribute Caravans.
8- Helping Refugees with Registration.
9- Work Closely with International and Multicultural Delegations as English Translator.
1- Record patients' medical information and vital signs.
2- Monitor inventory and medical supplies in the clinic.
3- Perform assessment data collection and documents subjective data (chief complaint and allergies) and objective data (vital signs/weight/etc.).
4- Review basic health history information for patients; focusing on environmental, self-care and clinic discharge planning
5- Administer medications and intravenous solutions skilfully and correctly, and perform
Lab/diagnostic testing as ordered by provider and report all critical lab values immediately focusing on environmental, self-care and clinic discharge planning.
6- Provide basic education information to patients and family, focusing on self-care appropriate to their age and identify learning considerations and needs.
1- Record patients' medical information and vital signs.
2- Monitor inventory and medical supplies in the clinic.
3- Perform assessment data collection and documents subjective data (chief complaint and allergies) and objective data (vital signs/weight/etc.).
4- Review basic health history information for patients; focusing on environmental, self-care and clinic discharge planning
5- Administer medications and intravenous solutions skilfully and correctly, and perform
Lab/diagnostic testing as ordered by provider and report all critical lab values immediately focusing on environmental, self-care and clinic discharge planning.
6- Provide basic education information to patients and family, focusing on self-care appropriate to their age and identify learning considerations and needs.