Contract manager
Mezzan Holding
Total des années d'expérience :17 years, 10 Mois
Al WAZZAN for Catering Services Subsidiary of MEZZAN Holding Group.
Duties & Responsibilities
• Draft, evaluate, negotiate and execute a wide variety of different contracts covering a range of transactions.
• Create and maintain relationships with suppliers and serve as the singular point of contact for matters concerning contracts.
• Maintain records for correspondence and documentation in relation to established contracts and those in progress.
• Communicate and present information to stakeholders about all contract-related matters.
• Monitor contracts and move forward with closeout, extension or renewal according to what is best for the company.
• Solve any contract-related problems that may arise with other parties and internally with the company itself.
In addition, I am also responsible for supervising the day-to-day operations at multiple sites.
• Coordinating with HR, & sites for all staff hiring.
• Drafting, implementation, and maintenance of all quality control procedures.
• Implementing cost control processes.
• Assuring minimum wastage of material, in coordination with the ground staff.
• Communication with the clients for their feedback, and problem solving.
• Coordination with the staff on ground to ensure clear understanding, and implementation of policies, both companies, and clients.
• Monitoring progress, and gathering all data from the sites to present to the clients.
• Preparing, implementing, and tracking the KPI’s, with the help of the site supervisors.
• The sites under my direct responsibility are;
New Business Development
1. Prospect for potential new clients and turn this into increased business.
2. Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. * Meet potential clients by growing, maintaining, and leveraging your network.
Identify potential clients, and the decision makers within the client organization.
3. Research and build relationships with new clients.
4. Set up meetings between client decision makers and company’s practice leaders/Principals.
5. Plan approaches and pitches. * Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
6. Participate in pricing the solution/service.
7. Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. * Use a variety of styles to persuade or negotiate appropriately.
9. Present an image that mirrors that of the client.
Client Retention
10. Present new products and services and enhance existing relationships.
11. Work with technical staff and other internal colleagues to meet customer needs.
12. Arrange and participate in internal and external client debriefs.
13. Business Development Planning
14. Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
15. Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
16. Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
17. Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
Management and Research
1. Submit weekly progress reports and ensure data is accurate.
2. Ensure that data is accurately entered and managed within the company’s CRM or other sales management system.
3. Forecast sales targets and ensure they are met by the team.
4. Track and record activity on accounts and help to close deals to meet these targets.
5. Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
6. Ensure all team members represent the company in the best light.
7. Present business development training and mentoring to business developers and other internal staff.
8. Research and develop a thorough understanding of the company’s people and capabilities.
9. Understand the company’s goal and purpose so that will continual to enhance the company’s performance.
1. Searching for new clients who could benefit from your products in a designated region
2. Travelling to visit potential clients
3. Establishing new, and maintaining existing, relationships with customers
4. Managing and interpreting customer requirements
5. Persuading clients that a product or service will best satisfy their needs
6. Calculating client quotations
7. Negotiating tender and contract terms
8. Negotiating and closing sales by agreeing terms and conditions
9. Offering after-sales support services
10. Administering client accounts
11. Analysing costs and sales
12. Preparing reports for head office
13. Meeting regular sales targets
14. Recording and maintaining client contact data
15. Co-ordinating sales projects
16. Supporting marketing by attending trade shows,
17. conferences and other marketing events
18. Making technical presentations and demonstrating how a product will meet client needs
19. Providing pre-sales technical assistance and product education
20. Liaising with other members of the sales team and other technical experts
21. Solving client problems
22. Helping in the design of custom-made products
23. Providing training and producing support material for the sales team
Build market position by locating , developing , defining , negotiating , and closing business relationships.