Hisham Elhilaly, Sales Manager

Hisham Elhilaly

Sales Manager

Wathra

Location
Kuwait - As Salimiyah
Education
Bachelor's degree, Accounting
Experience
23 years, 9 Months

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Work Experience

Total years of experience :23 years, 9 Months

Sales Manager at Wathra
  • Kuwait - Hawali
  • My current job since August 2019

Manage and lead the sales & customers relations teams Build the teams of sales & CRM
Designing and preparing Sales reports for stake holders. Develop marketing and sales plans
Solve and follow-up the customer complaints through CRM teams

Operations Manager at Public services company
  • Kuwait - As Salimiyah
  • May 2004 to August 2019

 Former Manager of “Health insurance project” ( 2004 - 2019 ) .
 Former Manager of “KHADAMAT EXPRESS” project for residences & driving licenses renewal.
\{ Idea owner \}

Direct the Project and supervise on the work status in service centers (more than 15 service centers for more than 2 million citizen and expatriate clients).
Follow-up of all project matters (technical, financial, administrative and legal) with the relevant departments of the company.
Build the teams of human resources and make employment plans for project . Designing and preparing project‘s control and quality reports for stake holders. Develop the marketing and sales plans of project‘s services.
Solve and follow-up the customer complaints through CRM teams . Preparing official correspondence and notes for the project.
 Preparing strategic plans and risk assessment studies related to the project.

Accountant at Heliopolis press
  • Egypt - Cairo
  • June 2000 to January 2004

Manage All financial matters and supervise on customers orders

Education

Bachelor's degree, Accounting
  • at Alexandria University
  • May 2000

Specialties & Skills

New Business Development
Contract Administration
Leading Cross Functional Teams
Customer Service Skills
Idea Generation
صياغة الكتب والمقالات
مهارات صحفية وإذاعية وموسيقية
مهارات التواصل الإجتماعي
التخطيط والتنظيم
المهارات الشخصية وفن خدمة العملاء
توليد أفكار مشاريع
إدارة فرق العمل
القيادة والإدارة

Social Profiles

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Customer Relationship Management (Training)
Training Institute:
HP life
Date Attended:
July 2021
The Art of Sales: Fundamentals of Selling (Training)
Training Institute:
HP life
Date Attended:
June 2021
دبلوم الإذاعة والدوبلاج وصناعة المحتوى الإعلاني (Certificate)
Digital Marketing course - Google Certificate (Certificate)
PMP (Training)
Training Institute:
Udemy
Duration:
35 hours
دبلومة يات للمحاسبة الإحترافية (Certificate)
Date Attended:
March 2003

Hobbies

  • السينما والافلام
    دبلوم في الإذاعة و الدوبلاج الصوتي والمونتاج
  • الغناء والموسيقى
    عضو منتسب لنقابة المهن الموسيقية بمصر
  • السفر والسياحة
  • كرة القدم
  • الإعلام والراديو
    دبلوم في الإذاعة و الدوبلاج الصوتي والمونتاج
  • السباحة