Regulatory Compliance & AML Manager
Arab Jordan Investment Bank (AJIB)
Total years of experience :12 years, 5 Months
Arab Jordan Investment Bank (AJIB), (April 2012 - Present)
❖ FVP- Regulatory Compliance & AML/ CFT Manager, MLRO (January 2013 - Present)
(Compliance, AML/CFT, Governance, FATCA, Customers Complaints.)
• Job Description:
• Provides reports to CEO and the Board of Directors on a periodic basis and as requested, to keep them apprised of compliance issues and initiatives.
• Provides guidance to the Board of Directors and the Senior Management Team regarding matters related to compliance with laws and regulations that govern the long term insurance operations.
• Ensure management, CAC and board of directors is informed of the progress and variances from compliance plans.
• Act as focal contact point with the regulators.
• Foster relationship with regulators.
• FATCA Program Management - initiation, planning, project management, impact analysis and delivery.
• Act as the Macquarie representative of the Financial Services Council FATCA lobbying working group.
• Plan and manage delivery activities - customer identification, U.S. account discovery, withholding and reporting.
• Investigating PPI complaints from customers, CMCs and FOS from A-Z and issuing final decisions on cases.
• Following a complex process flow in reaching decisions.
• Review the agreements with suppliers and vendors and ensure the services provided are in compliance with the compliance standards.
• Updates training materials, including the general orientation and annual mandatory compliance and AML/ CFT training.
• Creates a working relationship with employees and management staff which allows for accomplishing the desired goals of the Compliance Program on a timely bases.
• Facilitates communication to maintain awareness of the compliance program, the Code of Ethics and Business Conduct, conflict of interest, Privacy and Security policies and regulatory requirements among the company.
• Assumes responsibility for self improvement by communicating and seeking resources or instruction to meet own learning needs, and self-directed in maintaining in the field of Insurance Compliance.
• Chairs the Bank's Compliance & Audit Committee.
• Regularly conducts and oversees compliance audits and risk assessments and refines the compliance program to address significant risks.
• Develops, implements and manages the compliance work plan.
• Oversight responsibility for the Hotline services.
• Oversight responsibility for the AML arrangements.
❖ AVP- Head of Compliance and AML/CFT Department, (April 2012 - January 2013)
(Compliance, AML/CFT, Governance)
• Job Description:
• Advising senior management on compliance issues, reporting to the compliance and audit committee established by the Board of Directors and where necessary reporting to the Chairman of the Board or Central Bank of Jordan, assisting senior management on managing compliance risks.
• Reviewing policies and procedures and new products and services.
• Anti-Money Laundering & Combating Financing Terrorism acting manager.
• Drafting and implementing AML\CFT policies and procedures approved by BOD in accordance with laws and regulation as well as supranational body's recommendations for example, FATF Recommendations.
• Supporting the monitoring of the compliance with internal AML policies and local AML regulations.
• Oversight of higher risk activities including PEPs or other specific AML/CFT issues.
• Assisting with the development and implementation of AML monitoring systems and tools to provide effective AML surveillance.
• Supporting the preparation of AML and CFT compliance reporting to management committees and bank's boards.
• AML\CFT trainer, Conducting and delivering specialized AML\CFT courses in accordance with targeted employee audience.
• An official Money Laundering Reporting Officer liaison with Anti- Money Laundering Unit established by the Law.
• Participating in formulating policies and objectives for the Compliance Division.
• Proposing long, medium and short-term strategies to manage activities concerning the Compliance Division.
• Monitoring and ensuring the overall bank's compliance through drafting and implementing internal controls, policies and procedures.
• Establishing a regulatory compliance database which consists of all laws and regulations, international banking standards, best practices and norms applicable to banking industry issued and promulgated by supervisory and competent authorities.
Arab Banking Corporation, ABC Group - Jordan (June 2010 - March 2012)
❖ Assistant Compliance Manager, MLRO, Head of AML\CFT Unit.
(Compliance, AML/CFT, Governance)
• Job Description:
• Participating in formulating policies and objectives for the Compliance Division.
• Proposing long, medium and short-term strategies to manage activities concerning the Compliance Division.
• Monitoring and ensuring the overall bank's compliance through drafting and implementing internal controls, policies and procedures.
• Establishing a regulatory compliance database which consists of all laws and regulations, international banking standards, best practices and norms applicable to banking industry issued and promulgated by supervisory and competent authorities.
• Advising senior management on compliance issues, reporting to the compliance and audit committee / Board of Directors and where necessary reporting to the Chairman of the Board or Central Bank of Jordan, assisting senior management on managing compliance risks.
• Reviewing policies and procedures and new products and services.
• Anti-Money Laundering & Combating Financing Terrorism acting manager.
• Drafting and implementing AML\CFT policies and procedures approved by BOD in accordance with laws and regulation as well as supranational body's recommendations for example, FATF Recommendations.
• Supporting the monitoring of the compliance with internal AML policies and local AML regulations.
• Oversight of higher risk activities including PEPs or other specific AML/CFT issues.
• Assisting with the development and implementation of AML monitoring systems and tools to provide effective AML surveillance.
• Supporting the preparation of AML and CFT compliance reporting to management committees and bank's boards.
• AML\CFT trainer, Conducting and delivering specialized AML\CFT courses in accordance with targeted employee audience.
• An official Money Laundering Reporting Officer with Anti- Money Laundering Unit established by the Law.
Cairo Amman Bank / Compliance & AML/CFT Division (August 2006 - June 2010)
❖ Head of Monitoring and Reviewing Unit- AML/CFT Department.
❖ Head of Legal & Financial Compliance Unit- Regulatory Compliance.
❖ Head of KYC unit, Process Specialist Assistant.
❖ Senior Anti-Money Laundering Officer.
❖ AML Investigator/ Monitoring and Reviewing Unit.
• Job Description: • Compliance focused with relevant experience in management of suspicious activities, trade-related transactions, Record of positively impacting organizations through expertise in bank regulatory issues and compliance.
• Responsible for supporting various front office teams to ensure existing clients are compliant with KYC & anti money laundering policies and regulations.
• To perform Customer Due Diligence (CDD) and provide KYC enhancement approvals on the existing clients who wish to trade in products like Equities, Futures & Options, Commodities, Fixed Income, Foreign Exchange, Swaps etc. in new jurisdictions.
• Understanding the Client Identification Program (CIP) and regulatory requirements of different countries especially Hong Kong, Singapore, Australia, UK and US.
• Focus on client commitment, meeting the demands in the given SLA's (Service level agreements) . Ensuring all SLA misses are effectively communicated to senior stakeholders.
• Detail oriented with the ability to multi-task, prioritize work assignments, and communicate effectively and efficiently with internal contacts such as Global AML compliance, Sales team, Front office and technical support team to complete assignments accurately and in a timely manner.
• Job Duties & Responsibilities: • As a team supervisor assistant, ensure that the team has understood and is able to implement the changes in the AML policies of the company and that of the Regulators.
• Serve as backup to assistant Special Operations Area Manager as needed.
• Ensure unit compliance with internal and external policy, procedure and regulatory requirements.
• Interface extensively with Head of Division.
• Draft departmental procedures as needed.
• Develop, deliver and Manage MIS tracking and reporting as required.
• Assist with development and delivery of Cascading Style Sheets CSS AML Unit training, as requested.
• Understand Global AML risk inherent to financial institutions, and AML Regulations, methods, current events and trending/tracking at an SME level.
• A high level of vigilance required in applying AML method / current events / trending knowledge to financial institution data in order to proactively detect and investigate risk.
• Serve as a subject matter expert in analysis and assist in providing AML training and guidance to other unit analysts and employees.
• Stay fluent with the advanced tools of investigation such as link analysis, various search engines, data query tools, commercial databases (e.g., COMPLINET, Lexis-Nexis, Auto Track, D&B)
• Maintain a proactive curiosity and pursue investigations to a greater level of diligence than normally required for standard due diligence.
• Responsible for preparing well-written and detailed comprehensive reports.
• Responsible for communicating with internal and external entities in a professional and knowledgeable manner, without exposing the bank to additional risk and while protecting applicable privacy and other laws.
• Conduct enhanced in-depth AML investigations.
• Prepare Subpoena responses and other responses to requests
• Keep the team well informed of any process related updates.
• Undertake Quality checking process on requests approved by team members.
• Compile and collate all training gaps based on observations while doing the Quality checking process so that this goes into the monthly refresher training session.
• Maintain error tracking logs for all Quality checking that has been completed for individuals.
• Publish MIS reports such as: Quality Report, Volume Trend & Utilization report.
Government Sector, MOI- Amman-Jordan (May 2003 - Jun 2007)
❖ Member of Jordan Entrant Investigation Committee (JEAC), that is created for governmental/financial crimes and administrative corruption.
❖ Financial Crimes Investigator/ Anti-Corruption Division.
AJK & Partners (June 2000 up to November 2002)
❖ Internal auditor / audit division.
❖ Major accountant / Finance Department.
SKILLS
Work and technical Skills:
• Ability to develop and design Approach and/or Access database.
• Advanced Windows & Windows based applications (Word, Excel & PowerPoint) skills.
• Well developed database query skills.
• High level of Internet & commercial database search skills especially with use of Boolean logic search parameters.
• Skilled in the use of I2 or equivalent link analysis tool.
• Experience with AML tools (e.g., Mantas) and various case management tools.
• Excellent written and verbal communication skills.
• Excellent organization skills and ability to multi-task.
• Must be able to work in a fast-paced environment under time-constraint pressures.
• Effective communication skills, time management and interviewing skills. Able to handle work pressures.
• Extensive knowledge, Updating and high experience in the forty recommendations that are Created by financial action task force FATF and financial accounting standards that are created by FASB.
• High skill to examine the internal control system.
• Expert Skill of choosing the random samples and defining its quantities.
Functional/Analytical Skills:
• Knowledge of financial crimes, specifically money laundering.
• Understanding of CITI organization structure and experience with GTS/ICG business, investigative procedures and systems highly preferred.
• Exceptional analytical, cross-referencing & deductive reasoning skills.
• Excellent written communication skills and capable of cogent casework.
• Strong oral communication skills to relate to senior management and industry professionals.
• Ability to work as an individual contributor within a team setting and capable of sharing knowledge, mentoring and training staff and other team members.
• Highly Self-motivated, independent and flexible in approach.
• Ability to engage in critical thinking and independent decision-making.
• Strong Management and interpersonal skills.
• Strong organizational skills essential.
Team Work Skills:
• Routinely develop excellent rapport and cooperative relationships with fellow team members, provide assistance and expertise where appropriate and demonstrate respect for others and their ideas while learning and benefiting from their skills and expertise.
Computer & Special Skills:
• Strong organizational skills essential.
• Expert at navigating internal and external resource tools.
• Operating systems: Windows 95 / 98 / 2000/XP / Vista and Apple MAC.
• Application Experience: Microsoft office 2007, Word, Excel, Access, Power Point, outlook, Internet explorer.
• Banking and Auditing Programs: Kindle, MENE, Branch power, ICBS, ECC.
• Programming experience: Visual basic, C++
Other Qualification, Skills:
• Fluent English, basic Arabic
• Driving license
Training Course Attended:
• Attended the course of "Applying Accounts on Books and Computers" January 15, 2001, Conducted by Arab Group for Agriculture production and supplies held at Amman-Jordan.
• Certified CAMS courses trainer by ACAMS in Institute of Banking Studies - Central Bank of Jordan, June 2012.
• Master Of Banking & Finance (MA) "Student"/ Institute of Banking Studies\ University Of Jordan, Amman-Jordan, 2011.
• Cambridge International Diploma in IT systems (CIDIT), July 2005.
• Bachelor of Commerce in Accounting / Major - Accounting. Philadelphia University Jarash-Jordan 2002.
• Scientific Secondary Education (High School) 1998, Amman-Jordan.