Hisham Alyahya

• Answer a high volume of incoming calls from patients, families, and healthcare professionals regarding
appointment scheduling, rescheduling, and cancellations.
• Maintain strict confidentiality of patient information in compliance with GDPR and hospital policies.
• Coordinated daily and weekly schedules for a team of 5+ doctors across multiple departments, ensuring optimal patient flow and minimal appointment conflicts.
• Used \[Scheduling Software\] to maintain up-to-date calendars and records.

• Manage calendars, schedule meetings, and coordinate appointments for executives or department heads.
• Prepare agendas, take minutes, and follow up on action items from meetings.
• Handling phone calls, emails, and other correspondence both within the organization and with external parties.
• Handle confidential information and maintain discretion in communication.

• Assisted in daily oilfield and drilling operations.
• Loading and unloading supplies, tools, and pipes.
• Followed comapny safety procedures and regulations.
• Worked effectively in physical demanding and fast-paced environments.