هشام darwiesh, Customer Service Representative

هشام darwiesh

Customer Service Representative

Xceed Contact Center

البلد
مصر - القاهرة
التعليم
بكالوريوس, accounting
الخبرات
19 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :19 years, 6 أشهر

Customer Service Representative في Xceed Contact Center
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ نوفمبر 2004

recieving customer calls and handle there requests politely and professionally to atcheve the target of customer satisfaction and Service Level Agreement and Exceed customer's expectations

Customer Service Representative في Xceed Contact Center
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ نوفمبر 2004

recieving customer calls and handle there requests politely and professionally to atcheve the target of customer satisfaction and Service Level Agreement and Exceed customer's expectations

Customer Service Representative في Xceed Contact Center
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ نوفمبر 2004

recieving customer calls and handle there requests politely and professionally to atcheve the target of customer satisfaction and Service Level Agreement and Exceed customer's expectations

الخلفية التعليمية

بكالوريوس, accounting
  • في Cairo University - Faculty of Commerce
  • يونيو 2003

My study and graduation in Cairo university was in accounting (journals, Ledger, income statements, Balance sheets, cost accounting, Tax accounting, general and private sectors accounting ...etc) after graduation I've attended a course in basic IT skills development (MS Windows & Office) provided by scientific calculation center at Helwan University in Cairo Egypt and passed the final exams with Excellent degree

Specialties & Skills

Inbound
Journals
Balance
Recieving
a powerfull call center inbound agent for several accounts such as Microsoft CSR for EMEA region

اللغات

العربية
متمرّس
الانجليزية
متوسط