Finance & Strategic Manager
Gozilla
مجموع سنوات الخبرة :12 years, 11 أشهر
Responsible for overseeing financial operations and providing strategic guidance to drive organizational success.
Key responsibilities include financial management, strategic planning, risk management, financial analysis, stakeholder communication, and team leadership.
Analyzing P&L movements, organizing financial data, implementing internal processes, studying KPIs, reviewing business performance, and providing innovative reporting solutions to upper management
Assisting with the preparation of operating budgets,
financial statements, and reports.
Processing requisition and other business forms,
checking account balances, and approving purchases.
Advising other departments on best practices related to fiscal procedures.
Managing account records, issuing invoices, and handling payments.
Collaborating with internal departments to reconcile any accounting discrepancies.
Analyzing financial data and assisting with audits,
reviews, and tax preparations.
Updating financial spreadsheets and reports with the latest available data.
Evaluate staff competencies and capabilities
Oversee staffs handling of customer’s inquiries and needs
Responsible for managing the customer service staff
schedules confirming that the department is adequately staffed
Suggest Support Process Improvement
Review and resolve any escalations
Provide direct customer support
Coordinate CS Team
Performance evaluations for CSR team
Help to identify opportunities and enhance processes
Work with new team members guiding them on company policies and best practices for customer services and resolution
Contact highly problematic patients and negotiate
settlement post-discharge in coordination with the Patient Access Manager and Assistant Patient Access Manager.
Assist in evaluating several scenarios for problematic bills to get the best outcome for the Medical Center.
Ensure a proper patient contact process for settling debt balances and refunding credits. Listen to patients’
suggestions or complaints in regards to post-discharge processes.
Ensure that all bills are finalized on a monthly basis and decisions regarding those are taken.
Carry out meetings with the Managing Director and the Patient Access Manager to discuss post-discharge problematic issues and set up action plans.
Approach charity organizations and funds post-discharge for increasing collections on problematic bills of needy
patients.
Provide unique identifying numbers for every patient to ensure continuity of patient care. Coordinate with Medical Records Department when necessary. Initiate patients’ medical and financial records.
Verify third-party payer coverage eligibility. Ensure that financial coverage for admission and/or for clearance for a surgical/medical procedure and/or medication is secured in accordance with the financial requirements and standards of patient care.
Confirm, in coordination with patients, surgeons, and OR
schedulers, the reservation of patient’s operation in the Operating Room.
Handle reservation issues efficiently through
accommodating PAU, ER, and elective admissions, etc...
Assist sellers in how to best promote their properties to attract advantageous offers
Advertise properties through a variety of marketing techniques
Evaluate the clients’ desires and economic capabilities to discover the appropriate suggestions
Provide information regarding legal guidelines, rates, specifications and property availability
Mediate the dealings between sellers and buyers ensuring good conduct and the honest exchange of information towards a beneficial understanding
Appraise the value of properties by thoroughly researching the market or past purchases
Present properties to potential buyers and address questions or concerns
Draft and complete important legal documents (contracts, agreements etc..)