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تم إلغاء حظر المستخدم بنجاح
هدى فتحي, Sales Support Section Head

هدى فتحي

Sales Support Section Head·المراكبى للصلب

مصر

بكالوريوس, law

الخبرة العملية

مجموع سنوات الخبرة: 22 سنوات, 3 أشهر

Sales Support Section Head

أكتوبر 2021 - حتى الآن

المراكبى للصلب

القاهرة، مصر

أكتوبر 2021 - حتى الآن

Responsible for providing assistance in troubleshooting customer orders, customer account statuses and sales related problems, providing data and analytics to assist the sales team, developing and monitoring performance indicators, as well as responding to customer inquiries. Good with customers and ensuring smooth and unobstructed sales.


Responsible for assisting the Sales Director & the Sales department with various initiatives and

objectives.
Work with the Director to sustain and grow programs and service Fulfil duties delegated by the Sales Director by Coordinating between Sales Department & other departments.
Collecting data directly from Sales team to make Offer Price either for
construction companies or traders for Rebars.
Gathering all the needed data from Delivery Team & Treasury Team to
generate daily, Monthly & Annually reports to come up with tangible results
by analyzing deliveries vs. collection for either Rebar’s or Wire Rods.
Responsible for making the Sales Director & Collection Team Mandates,
Cash advance settlement & Expense claims.
Creating forms, organizing mails, letters & Memo’s for Sales Department.
Responsible for Creating Customers database, Sales Order & delivery on SAP
Managing administrative functions by coordinating:

مجال الشركة:
الإنتاج الصناعي
الدور الوظيفي:
المبيعات

sales director assistant

مارس 2016 - سبتمبر 2021

Elmarakby steel

القاهرة، مصر

مارس 2016 - سبتمبر 2021

Responsible for assisting the Sales Director & the Sales department with various initiatives and objectives.
Work with the Director to sustain and grow programs and service Fulfil duties delegated by the Sales Director by Coordinating between Sales Department & other departments.

• Collecting data directly from Sales team to make Offer Price either for construction companies or traders for Rebars.
• Gathering all the needed data from Delivery Team & Treasury Team to generate daily, Monthly & Annually reports to come up with tangible results by analyzing deliveries vs. collection either for Rebars or Wire Rods.
• Coordinating externally between the Sales Director & Military “Engineering Authority of the Armed Forces”, Internally between Delivery Team, Treasury Team & Military.
• Responsible for making the Sales Director & Collection Team Mandates, Cash advance settlement & Expense claims.
• Creating forms, organizing mails, letters & Memo’s for Sales Department.
• Responsible for Creating Customers data base, Sales Order & delivery on SAP for Rebars “Prime grade, short length & down grade”, Short Rebar & Scrap.

مجال الشركة:
الإنتاج الصناعي
الدور الوظيفي:
المبيعات

Logistics Coordinator

مارس 2006 - مارس 2016

elmarakby steel

القاهرة، مصر

مارس 2006 - مارس 2016

• Follow up Imported Commodities such as Billets, HRC, CRC & Rebars starting of contract signature passing by vessel nomination/tracking, custom clearance for the shipment from the port, revising the received documents either from the bank or the supplier and settle the payment for the supplier till the commodity arrive to the nominated plant for rolling it or to sell it directly from the port.
• Coordinating externally with Supplier’s finance team / bank and internally with CEO and Finance Team
• Follow up with the outsourcing Fleet Company to insure the arrival of the trucks & loading - discharging of the commodities either at the port or at the nominated Plant.

مجال الشركة:
الإنتاج الصناعي
الدور الوظيفي:
النقل والخدمات اللوجستية

Office Manager

مارس 2004 - مارس 2006

elmarakby trading

القاهرة، مصر

مارس 2004 - مارس 2006

• Following upPlant our balance & loaded volume from Rebars.
• Following up customer’s balance & loaded volume with finance & delivery team.
• Following up with the out sourcing Fleet company the loading & discharge operations of Billets & rebars.
• Following up the collection of cheques/ payments on daily basis with treasury team.
• Creating Customer data base for all the Supplier of billets & buyers of rebars.

مجال الشركة:
تجارة السلع
الدور الوظيفي:
الإدارة

التعليم

cairo universty

أكتوبر 2004

أكتوبر 2004

بكالوريوس، law

مصر

Skills

Sales Support
Expert
Sales Support
Expert
Admin Assistant
Expert
Admin Assistant
Expert
Travel Services
Expert
Travel Services
Expert
Logistics
Expert
Logistics
Expert
Sales
Expert
Sales
Expert
office
Expert
office
Expert
sab
Expert
sab
Expert
operation
Expert
operation
Expert
mail
Expert
mail
Expert
marketing
Expert
marketing
Expert
outlook
Expert
outlook
Expert
office administration
Expert
office administration
Expert
sales coordination
Expert
sales coordination
Expert
problem solving
Expert
problem solving
Expert
purchasing
Expert
purchasing
Expert
materials
Expert
materials
Expert
logistics
Expert
logistics
Expert
quotations
Expert
quotations
Expert
Travel Services
Expert
Travel Services
Expert
Logistics
Expert
Logistics
Expert
Sales
Expert
Sales
Expert

حسابات مواقع التواصل الاجتماعي

انستغرام
انستغرام

اللغات

الانجليزية

متوسط

العضويات

نقابة المحامين

استئناف

October 2007