Certified Master Inspector (CMI) and Business Owner
Home Inspection Services South Africa
Total years of experience :14 years, 4 Months
Certified Master Inspector (CMI), and Business Owner
Professional Summary:
Dynamic and seasoned leader of a multi-inspector home inspection business, excelling in delivering top-quality services in line with InterNACHI standards. Proven track record in team management, client relations, and business growth, with a special focus on serving high-level clients through regular on-site inspections.
Key Responsibilities:
Ensured all inspections strictly adhered to InterNACHI’s Standards of Practice and local regulations.
Conducted comprehensive training for inspectors to achieve and maintain InterNACHI certification.
Facilitated continuous education and professional development of the team.
Developed and maintained strong relationships with clients, focusing on high satisfaction levels and retention.
Implemented strategic business development initiatives to expand client base and increase market presence.
Led a team of professional inspectors, fostering a collaborative and supportive work environment.
Regularly conducted on-site inspections for high-level clients, ensuring meticulous attention to detail and exceptional service quality.
Stayed abreast of safety regulations and ethical standards, enforcing strict compliance across all business operations.
Employed innovative techniques and modern technology to enhance the efficiency and effectiveness of inspection services.
Managed the financial aspects of the business, including budgeting, forecasting, and financial planning.
Key Achievements:
Successfully expanded the business, evidenced by significant revenue growth and an expanded client base.
Consistently maintained high rates of customer satisfaction and loyalty.
Recognized for excellence in service within the home inspection industry.
Active participant in industry associations and contributor to the advancement of industry standards.
Community and Professional Engagement:
Engaged in community events and professional associations related to the home inspection industry.
Regularly contributed insights and expertise to industry discussions and standard-setting processes.
