Project Manager
Schlumberger
Total years of experience :12 years, 3 Months
- Leading B2B customer integration project on billing solution, which involves system integration, dashboard establishment, data analysis.
- Help to reduce the payment cycle time by at least 20% for each location
- Building dashboards and report on the operation and financial analysis for each region, by visualizing data from Oracle BI.
- Conducted analysis of revenue collection saved $1M a year in liquidity.
- Led and deployed QR Code technology on a document archival process on a finance collaboration system.
- Supported oil and gas real-time data applications for both internal and external users in China and South East Asia.
- Monitored server performance and updated application patches regularly.
- Implemented risk management including regular backup to all servers.
- Technologies involved: Windows Server 2003, MSSQL.
- Led and monitored business systems and applications to facilitate business planning.
- Streamlined various business operations. These included:
- Developed customer segmentation and product propensity model;
- Developed and automated business performance report;
- Enhanced data warehouse to support segmentation;
- Created data support throughout each marketing campaign cycle;
- Established regional digital strategy project to enhance online customer experience; and
- Developed web app to help customer understanding more about protection gap.
- Liaised with financial, operation and marketing team to collect user requirements on business report and system development.
- Supported an internal global web-based expense reimbursement application for about 100, 000 users which interfaced with SAP Fin, Lawson and Oracle for payment.
- Provided staff training.
- Technologies involved: Oracle, Cognos, XML, Lawson, SharePoint.
- Involved in website operation management (www.zawya.com - which offer business and financial information in the Middle East Region).
- Coordinated product developments between different departments.
- Managed projects from inception stage to delivery stage.
- Initiated ideas and suggestions to the current website for better customer experiences.
- Handled projects of both business (company) and financial (market data) information.
- Supported an internal multi-functional trading platforms, which included:
- Managing front officers daily trade operations;
- Opening client accounts; and
- Setting up security-related issue for back officers
- Resolved internal user enquiries. Served more than 2, 000 regional staff.
- Coordinated development team with business users to handle different issues and projects (e.g. SWIFT, Telekurs).
- Managed and monitored ad-hoc projects.
- Reviewed test scripts prepared by test team and assist in user acceptance testing.
- Raised project interdependencies, risks and issues as identified.
- Technologies involved: VBA, Oracle, Shell script.
- Developed and supported a global banking system, on behalf of the Bank of China, for archiving and retrieving images from clients’ various application forms (such as credit card and pension funds).
- Resolved user enquiries as part of the user support on the imaging system. Served 500 banking staff in both Hong Kong and Shenzhen.
- Involved in software development life cycle (user requirement, implementation, testing and user support).
- Monitored problem status and collected user requirements.
- Technologies involved: VB. NET, MSSQL, VB, JAVASCIRPT.
- Developed internal ERP system such as warehouse operations, purchase and sales orders, finance and accounting
- Technologies involved: C# NET, MSSQL, JAVASCIRPT