Heba Abdelall Sayed Ahmed Ahmed, Receptionist

Heba Abdelall Sayed Ahmed Ahmed

Receptionist

New Abha Dental Center in Salmiya

Lieu
Koweït - Al Farawaniyah
Éducation
Baccalauréat, Accounting And Administration
Expérience
7 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :7 years, 6 Mois

Receptionist à New Abha Dental Center in Salmiya
  • Koweït - As Salimiyah
  • septembre 2016 à décembre 2018

I work as a receptionist, answering phone calls. Establish schedules and coordinate appointments for doctors each day. Respond to complaints and provide appropriate solutions. Format files. Teamwork, support and assistance

Contact Center Agent à Kout Food Group( KFG)
  • Koweït - Al Koweït
  • juillet 2011 à décembre 2016

Answering customer calls, making orders through the computer, and receiving calls for complaints, inquiries and suggestions

Éducation

Baccalauréat, Accounting And Administration
  • à Cairo University
  • juin 2007
Baccalauréat, Accounting
  • à Cairo University
  • juin 2007

Specialties & Skills

Customer Service
Lean Six Sigma
Quality Systems
Customer Service Management
Receptionist
communication, teamwork
Computer skil
Development, arrangement and accuracy in performance
photographer
solving problems
Communication and teamwork, self-development، Use of social media and Microsoft Office programs,

Profils Sociaux

Langues

Anglais
Expert
Arabe
Langue Maternelle

Formation et Diplômes

lean six sigmaYellow pilt (Certificat)
LEAN SIX SIGMA GREEN BELT (A022072 - 44180) (Certificat)
Date de la formation:
April 2021
Lean Six Sigma Certificate Yellow Belt (Certificat)
ICDL Certificate from the National Research Institute in Giza (Certificat)
Date de la formation:
May 2011

Loisirs

  • Organizing, Recycling, Reading, Decorating