Data Specialist/Team Lead
Global
مجموع سنوات الخبرة :12 years, 6 أشهر
Validation of invoices.
Data Encoding.
Monitoring agents with their daily performance, attendance, number of pages done per day and number of hours spent in processing invoices. Creating reports and weekly team stats.
Provided good customer service.
Assisting customers with their internet connection problems and gives customer satisfaction.
Handled admin task, coordination with support group and helping agents with technical issues.