Hope Kigundu

Roles: Recruitment and Selection, Onboarding and Offboarding, employee data management, Staff guidance, Policy implementation, Performance management, Grievance handling and Company Operations.

Accomplishments 1. Developed and distributed the HR employee manual, enhancing the organizations internal policies and procedures. Worked in identifying policy gaps e.g SEAH(Sexual Exploitation, Abuse & Harassment) and incorporating in the organization. 2. Introduced and managed WorkPay as a HR technology tool that efficiently and easily tracks all HR functions. 3. Successfully managed recruitment processes, including job posting, CV review, candidate shortlisting, and contract issuance, leading to the acquisition of qualified talent. 4. Played a key role in payroll processing and benefits administration, ensuring accurate and timely compensation for employees. 5. Scheduled meetings, interviews, and HR events, demonstrating strong organizational skills and attention to detail. 6. Collaborated with HR leadership to exceed departmental initiatives, demonstrating strong teamwork and communication skills. 7. Managed communication and training enrollment requests, ensuring timely responses and effective coordination. 8. Provided exceptional customer service and administrative support, contributing to positive client and employee experiences. 9. Assisted in reviewing and planning HR policies, demonstrating a proactive approach to improving organizational processes. 10. Assisted in data collection for employee performance appraisal, contributing to the development of effective performance management strategies. 11. Maintained office systems and resolved issues promptly, ensuring smooth workflow and productivity. 12. Built strong working relationships with HR staff, fostering a collaborative and supportive work environment. 13. Assisted in various HR functions, including salary computations and performance appraisals, contributing to the efficient operation of the HR department. 14. Implemented improved filing methods, resulting in increased efficiency and organization within the HR department.

Roles:
• Provided communications for clients and colleagues. Managed training and scheduled meeting calendars for employees,
• Supported customer service and administrative reports and Maintained office supply inventory.
• Assisted the finance manager in scheduling meetings and calls with clients, Managing and answering incoming and outgoing calls while recording relevant information, Maintaining a clean reception area and the associated areas
• Responsible for Petty cash requisition and count cash.
• Supervised Asset tagging of all organizational resources and equipment.
• Assisted in the review and planning of the Human Resources policy.
• Assisted in other departmental functions such as training, partnerships, Communications, and Finance in the management of projects.

Roles: Assisted inefficient data collection and entry of Community Health Volunteers.
• Worked to ensure effective mechanisms for employee performance Appraisal
• Devised and maintained productive office systems and worked to find solutions for any issues.
• Worked to maintain strong working relationships with the Human Resources staff, resulting in positive and productive collaborations.
• Effectively helped to manage Human Resources concerns and department workflow.
• Remained positive and hopeful even in stressful situations.
• Brought forth the ability to work well independently and also with others.
• Served as a dedicated and supportive Intern in a fast-paced environment.
• Services, Human Resource Function Responsibilities Arrangement of the office Registry
• Issue of employee renewal of contract letters
• Writing of minutes and sorting agenda
• Computation of Salary Arrears
• Salary progression
• Community Health Volunteers Audit data entry
• Issuing of confirmation letters of permanent and pensionable Terms
• Employee performance Appraisal

Roles: Performing HR administrative duties such as email correspondence, filling, record keeping, scanning, and copying.
• Scheduling training including registration, conference room, and room set-up support.
• Drafted copies for documents such as employment verification and meal break understanding Communicated with potential to provide clarity on expected tasks and policies.
• Provide excellent customer service
• Maintained a clean and organized environment complete, processed, ed and maintained applicable paperwork and records Screening resumes and application forms
• Updating the internal database with new employees information like contact details and employment forms and gathering payroll data like working hours, leaves, and bank accounts