Head of Insurance
Qatar National Bank
مجموع سنوات الخبرة :23 years, 5 أشهر
Setting retail & corporate global Bancassurance Sales Strategy and plans to achieve all volume, revenue and profit targets.
Reviewing, refining, developing and launching insurance and fee based services to maximize commission income and for ensuring the group maintains its competitive edge.
Developing sales campaigns and promotions for new/existing products, establishing guidelines and performing the monitoring and control tasks required to support the sales force and assisting in achieving the sales targets set
Conforming processes are in place for launch of new/enhanced related products, including the smooth launch and that the same are in compliance with the applicable internal policies and external regulations.
Initiating and developing direct marketing activities to maximize sales and product take up / utilization.
Recommending the mix of resources and channels, product and market segments and the tactical direction required to achieve time-bound profit objectives.
Implementing and developing sales initiatives approved by the Management, in accordance with the commercial strategies and policies in force to ensure the correct positioning of the company's products for increasing sales.
Monitoring the sales plan implementation by following a pre-set benchmarks, milestones and ratios.
Ensuring provision of training and/or product information throughout retail network as required.
Complying with internal controls, policies & regulations, external regulators and legal parameters.
Highlights:
• Received CII Award in General Insurance for BIBF (Professional Course Examination)
• Expanded the Bancassurance platform through setting up an independent Bancassurance Telesales Unit for telemarketing insurance product jointly with insurance partner in 2016 which resulted in increased fee income (QAR 2.4 millions)
• Made contribution and received an awarded for The Most Innovative Bancassurance Products in Qatar for the year 2016 from international finance magazine (IFM, UK)
• Achieved the following:
128% of YTD budget with growth of 48% over 2014 same period and 85% over 2013 same period
162% achievement on financial budget with growth performance showing 52% over 2012 same period in
Bancassurance revenue
Positive growth outlook across multiple Bancassurance products through respective distribution channels
(265% increase over same period last year) for Bancassurance in 2012
• Recognized and honoured as 2013 staff of the year
• Launched new Eight Retail and Two corporate products (4 VUL products, 3 personal accident and one for
General Insurance)
• Developed Five new product covering customer’s needs which maximized bank revenue
• Refined the existing vehicle insurance, credit life policy, personal accident, travel insurance policy for credit
cardholders which improved and increased the fee income 36%
Highlights:
• Honour of:
o Managing region expansion and established three new branches
o Achieving 144% of YTD targets with a growth 300% over the same period last year 24 Million for the overall
branch
• Enhanced sales force effectiveness and performance Monthly Productivity and increased productivity by 180%
compared to 2009 at end of Jun’11
• Optimized business relationship with Al Rajhi Bank by launching marine business through bank’s LC portfolio with
a worth 0.5 Mil per month
I have joined Bank Aljazira - Takaful Taawny Division as Makkah Al Mukarama Branch Manager to validate the building process as well the production targets that was on a monthly basis above 100% in terms of Manpower and Paid as well as collected Business.
TTD is responsible of promoting Takaful Plans based on unit link product (Retirement, Marriage and Education Financial plans).
1. Adding recruiting value, through injecting experienced sales manager into TT sales unit management.
2. Re-addressing the environmental and work culture and developing sales administrations as well as customer services.
3. Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets.
4. Management through non intrusive practices and leadership through example.
2008 Key Performance Indicators have shown a significant improvement in terms of:
1. Manpower had been increased almost 115%
2. Sales production had been increased by almost 120%
Still working on Sales force vision, attitude, right working habits and different training types parallel with expansion to reach the highest potential of the market
2008 KPI’s have shown a significant improvement in terms of:
1. Manpower achievement had been increased almost 125%
Two sales managers and 18 + Takaful sales advisors
2. Sales achievement had been increased by almost 120%
2009 (Q1 to Q3) KPI’s have shown a significant improvement in terms of:
1. Manpower had been increased almost 109%
Three sales managers and 25 + Takaful sales advisors
2. Sales Growth had been increased by almost 155%
I was appointed as Business Development Manager - Alternative Distribution in charge of promoting the sales of individual products trough out a variety of distribution outlets
1. Developing relationship with Insurance brokers and achieves set targets for this distribution outlet.
2. Select, recruit, building & maintaining effective professional relationships with intermediaries, usually insurance brokers or independent financial advisers.
3. Identifying & developing new business in line with agency objectives - this usually involves working to achieve my agency targets.
4. Visiting & liaising with intermediaries to introduce new insurance products & encourage them to sell these to clients.
5. Handling & responding to product queries from clients quickly, efficiently and accurately.
6. Negotiating deals with internal sections of the business in order to meet client demands and remain competitive.
7. Business administration including report writing and budget management.
8. Identify market opportunities and recommend suitable products and packages for non-agency related sources of business as well as creative initiatives.
9. Contribute to Cross - Marketing effort by generating business leads / production for all lines of business.
1. Establish the building strategy in accordance with regional strategy of Alico.
2. Budget setting
3. Achieve the top line
4. Achieve the sales targets
5. Achieve the manpower targets
6. Ensure all operation resources are in place as Underwriting & Customer Service as well as group insurance Representative.
7. Follow up and control the KPIs (Key Performance Indicators)
8. All related activities as motivation the Field Force on all Levels, portfolio management, and operation follow up.
9. Validate the reporting system in an effective manner to meet strict deadlines.
1. Manage team of 8 Direct Sales Executives.
2. Reported the team’s achievements to the general manager.
3. Open new market inside & outside our country.
4. Directing my team by setting up a daily plan of the potential market.
5. Responsible for presentation, mock up of projects and all samples.
6. Making follow up with the contractors to finalize the selling process in a perfect Way.
7. Preparing and doing all the work for the tenders for both governmental and private clients.
1. Manage team of 4 direct sales executives.
2. Reported the team’s achievements to the sales manager.
3. Directing my team by setting up a daily plan of the potential client.
4. Meeting clients and advise the some designs, handling the measurement procedure at the client’s site.
5. Making quotations and following up with the client.
6. Responsible for presentation, mock up of projects and all samples.
7. Negotiating with the clients to close the deal.
Saint Fatima Language School (1979:1993) BBA (Business Administration) from 10th. of Ramadan Higher Technological Institute, Egypt with 85% in 1997 Graduation (Technology Business Management) from 10th. of Ramadan Higher Technological Institute, Italy Milan in 1997