hossam adel, contract manager

hossam adel

contract manager

elattal holding

Location
Egypt - Cairo
Education
Bachelor's degree, كلية حقوق
Experience
19 years, 2 Months

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Work Experience

Total years of experience :19 years, 2 Months

contract manager at elattal holding
  • Egypt - Cairo
  • My current job since January 2021

Responsible for following up contract department employees and creating an administrative
system for customer service department, finance department and sales department from
requests or decisions to ensure that the company is not harmed and to follow up on
termination cases with the legal department Responsible for making resale contract forms or
assignment contracts.

senior contracts at elattal holding
  • Egypt - Cairo
  • June 2019 to January 2021

Responsible for Designing all types of real estate contracts and Commercial contracts and
broker contracts and editing customer contracts and reviewing them legally and reviewing
them from the financial department after signing the customers and responding to the legal
inquiries of customers

contracting specialist at progate development
  • Egypt - Cairo
  • August 2017 to June 2019

Responsible for editing customer contracts and reviewing them legally and reviewing them
from the financial department after signing the customers and responding to the legal
inquiries of customers and editing the legal agencies

Customer Service Supervisor at Ikea Egypt - Al Futtaim Group
  • Egypt - Cairo
  • June 2016 to July 2017

Follow up customer orders, record orders daily from customer service staff, and respond to
customer complaints and inquiries to quickly and satisfactorily deliver shipments to
customers.

Customer Service Manager at entercise
  • Egypt - Cairo
  • December 2015 to May 2016

Responsible for after sales and maintenance service through customer service staff,
completion of maintenance contracts with clubs and companies and dealing with consumer
protection system.

Contracts and Customer Service Team Leader at amer group
  • Egypt
  • November 2006 to August 2015

Fully Responsible for the Commercial Contracts cycle including the financial negotiation and legal aspect. Following up with the clients and the sales team for all the requested documents regarding their units. Problem solving for contracts issues and exceptions raised by clients that could be solved within my span

Human resources senior officer at اولاد رجب
  • Egypt - Cairo
  • December 2004 to November 2006

Responsible for the Manpower Process and job posting for all the vacant positions. Responsible for Exit Interviews analysis. Assists in implementing the staff appraisal process for the Operations force in partnership with Functional Human Resources Manager as per internal guidelines & procedures. Prepare, validate and execute the Company monthly payroll, grants, bonus and any other separate payments to ensure timely payments to the employees. Follow up all salaries process i.e. probation period forms, resignation…etc. Activate all new hire monthly salary. Generate Human Resources data reports as necessary. Prepare and review written documents (e.g., daily logs, business letters, memorandums, reports), including proofreading and editing written information to ensure accuracy and completeness

Education

Bachelor's degree, كلية حقوق
  • at جامعة عين شمس
  • May 2003

law

Bachelor's degree, Faculty of Law
  • at Law
  • January 2003

courses: Of Note Courses attended: Basic Business Skills Acquisition (BBSA) prepared advisor inte

Specialties & Skills

COMPETITIVE
CUSTOMER SATISFACTION
CUSTOMER SERVICE
EDITING
FUNCTIONAL
HUMAN RESOURCES
LETTERS
MICROSOFT MAIL

Social Profiles

Personal Website
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Languages

English
Intermediate