Chief Operating Officer
KnowledgeNet
Total des années d'expérience :31 years, 5 Mois
KnowledgeNet (www.kn-it.com) is a group of high-tech companies that currently has two
ventures:
1) TradeNet: integrated order management system that automates the full cycle from order
capture to settlement, covering the functionality of front, middle and back office as well as multiple
customer channel applications. TradeNet is backed up by 15+ years of STP experience working
live in 5 countries (Saudi, UAE, Qatar, Oman and Egypt) with fully automated multi market multi-
currency and more than 40 customers in the GCC and MENA region.
2) PropertyNet: Brokerage network connecting the sell-side companies in the Arab World, offering
a one stop management system for real estate developers.
Reporting to the CEO. Oversight of all company operations. Responsible for implementing the
Company' strategy and helping make the company vision a reality. Leading and Managing more
than 30 complex cross-functional strategic initiatives and managing major organizational change to
transform the company and better prepare it for future expansion plans in new industries and
markets.
Responsible for running operations, establishing strong links between the different company
departments, delivering results on a day-to-day, quarter-to-quarter basis, and keeping the business
performing at its peak. Development and oversight of policies & procedures. Direct P&L
accountability• Assists in the development and monitoring of performance metrics that assess
program efficiencies, and the implementation of improvements;• Oversight of procurements of
professional services. Assists the CEO in setting key agendas for Board meetings.
VP, Enterprise Solutions, ITWorx
June 2014 - Jan 2015 - Cairo, Egypt
ITWorx (www.itworx.com) is a software professional services company founded in 1994, focusing
on IT solutions development for Global 2000 companies, and application development for some of
the biggest names in software. With more than 800 employees in 6 different countries, its revenue
from operations in 2014 was over $35 million.
Reporting to the CEO. Responsible for building and executing company Strategy around
deploying Industry-specific Enterprise class solutions to our customers. Owns commercial,
offerings portfolio, and delivery teams. P&L responsibility across 6 geographic regions in US, EU,
and Middle East. Main focus is on Banking, Telco & Manufacturing solutions that leverage state-of-
art technologies like big data, Mobility, Cloud, and social. Responsible for articulating ITWorx value
and positioning differentiated solutions to our customers within the scope of my target Industries.
Build integrated enablement program for the sales team and execution of solution campaigns
together with Marketing & Sales. Build strategic relationships with technology and business
partners to enrich our portfolio of services. Ownership of relationship with our strategic customers
like United Technologies, Vodafone, Syngenta, and others.
Reporting to the CEO. Build strategy for and run ITWorx EMEA business/operations throughout 5
regional offices. Develop new markets in Europe and the Middle east through establishing
operations and head count in UK & Kuwait. P&L responsibility, commercial/Sales team & sales
targets. Owns relation with strategic customers & partners. Focus on streamlining and optimizing
the different steps of our sales process (Lead to close) while defining the touch points with our
customers and aligning with internal stakeholders like Marketing and Industry solutions teams.
Ownership of customer voice inside ITWorx. Manages a team of 25 individuals (including Country
managers, Account Managers, Sales, presales, and BDMs) across 5 regions. Transform ITWorx
from a software development company into a system Integrator. Target and Data-driven.
4 years 7 months) - Riyadh, KSA
Reporting to the CEO. Responsible for formulating and executing a 5-year strategic plan to
establish ITWorx commercial footprint in EMEA and grow our business 5 fold in during the same
duration. Develop new markets in the middle east and establishing full operations in KSA, UAE, &
Qatar. Manage and oversee hiring and training of a full commercial team including country
managers, AMs, presales & operations. Establish legal presence with all the logistics behind in
multiple countries. Build a complete sales compensation structure. Provide input/guidelines to
services and marketing on select offerings to focus on. Build GTM strategy around engagement
models with customers and partners.
Reporting to head of North America operations. Ownership of the largest and strategic accounts
for ITWorx; United Technologies Corporation (www.utc.com) & Standish Mellon Bank
(www.standishmellon.com) (Now part of New York Bank). Responsible for growing the accounts
through building a strategic relationship and multi-year planning with key customer executives.
Leading a team of 4 account managers to achieve aggressive growth targets. Grew accounts 10
fold across 6 years. UTC Account includes 6 individual companies of varying businesses in the
manufacturing sector plus the holding company. In addition to UTC & Standish, I also managed a
couple of other customers in the US and the UK, both are software houses building software for
the financial Sector.
Customer: United Technologies Corporation
1998 - 2001 - Cairo, Egypt
SCECO is the leading energy provider in the western region of Saudi Arabia with about 1
million customers.
Al-Ahram Management and Computer Center), Egypt
1987 - 1990 - Cairo, Egypt
Al-Ahram (www.alahram.org) is the leading daily newspaper in Egypt, with over 1.5 million
distributed copies each day.
courses: Executive Development Program (EDP)