Sales Account Manager
Hotel and hospital supplies
مجموع سنوات الخبرة :11 years, 2 أشهر
listening to customer requirements and presenting appropriately to make a sale;
maintaining and developing relationships with existing customers in person and via telephone calls and emails;
cold calling to arrange meetings with potential customers to prospect for new business;
responding to incoming email and phone enquiries;
acting as a contact between a company and its existing and potential markets;
negotiating the terms of an agreement and closing sales;
gathering market and customer information;
representing their company at trade exhibitions, events and demonstrations;
negotiating on price, costs, delivery and specifications with buyers and managers;
challenging any objections with a view to getting the customer to buy;
advising on forthcoming product developments and discussing special promotions;
creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
liaising with suppliers to check the progress of existing orders;
Functions of Sales Consultants include:
• Attend sales meetings, conferences and events
• Handle clients in a professional manner
• Deal with customer issues
• Process customer orders
• Keep up to date with product developments
• Call clientele
• Devise new sales or marketing strategies
• Work with other departments
• Schedule appointments, calls, and meetings
listening to customer requirements and presenting appropriately to make a sale;
maintaining and developing relationships with existing customers in person and via telephone calls and emails;
cold calling to arrange meetings with potential customers to prospect for new business;
responding to incoming email and phone enquiries;
acting as a contact between a company and its existing and potential markets;
negotiating the terms of an agreement and closing sales;
gathering market and customer information;
representing their company at trade exhibitions, events and demonstrations;
negotiating on price, costs, delivery and specifications with buyers and managers;
challenging any objections with a view to getting the customer to buy;
advising on forthcoming product developments and discussing special promotions;
creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
liaising with suppliers to check the progress of existing orders;
checking the quantities of goods on display and in stock;
recording sales and order information and sending copies to the sales office, or entering figures into a computer system;
reviewing your own sales performance, aiming to meet or exceed targets;
gaining a clear understanding of customers' businesses and requirements;
making accurate, rapid cost calculations and providing customers with quotations;
feeding future buying trends back to employers;
attending team meetings and sharing best practice with colleagues
Generate Leads: Identify End Users that would be a good fit for the company’s products.
Develop a Channel based sales strategy for selling these End Users. Determine the key End Users in those Channels.
Attend trade shows as an exhibitor and/or attendee.
Follow up leads generated through the company’s website and distribution relationships.
Work within the sales team and distributors to service the End User.
Maintain relationship with key End Users after sales or contract signings in order to resolve problems and to provide ongoing support
Work with the management team to understand End User needs and expectations and to enhance the End User's perception of the company's products and services.