Hossam Hatem, Front Office Trainer / Organizational Excellence department / Training Section

Hossam Hatem

Front Office Trainer / Organizational Excellence department / Training Section

The Desert Rose Resort Hurghada

Location
Egypt
Education
Bachelor's degree, BA of tourism and hotels management
Experience
21 years, 5 Months

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Work Experience

Total years of experience :21 years, 5 Months

Front Office Trainer / Organizational Excellence department / Training Section at The Desert Rose Resort Hurghada
  • Egypt - Hurghada
  • My current job since April 2014
Front Desk Manager / Acting Assistant Front Office Manager at Hurghada Marriott Red Sea Resort
  • Egypt
  • July 2013 to February 2014
Front Desk Manager at Maritim Jolie Ville Golf & Resort
  • Egypt
  • January 2012 to July 2013
Senior Front Desk Supervisor / Acting Night Manager at Maritim Jolie Ville Golf & Resort
  • Egypt
  • January 2011 to December 2011
Front Desk Supervisor at Maritim Jolie Ville Golf & Resort
  • Egypt
  • January 2009 to December 2010
Development and Social Summit at Second Session
  • July 2009 to November 2009

* Participated in handling the 4th Ministerial conference of China-Africa cooperation (FOCAC) (07-09/11/2009)

* Participated in handling the Omani Delegation Visit " Visit of Sultan Qabous " on May-June 2010 for 1 month"
* Participated in handling the Arab Economic, Development and Social Summit - Second Session (19 January 2011)

Front Desk Shift Leader at Maritim Jolie Ville Golf & Resort
  • Egypt
  • June 2008 to December 2008
at WEF May
  • January 2008 to December 2008

* Participated in handling the World Economic Forum 2008 (WEF May 2008) file.
* Participated in handling the Omani Delegation Visit " Visit of Sultan Qabous" on May 2008 for 1 month"

* Participated in handling the Summit Conference of African Heads of States & Governments (June & July 2008) file.
* Participated in handling the IRENA Conference (June file 2009)
* Participated in handling the 15th Summit of Non Aligned Movement (July 2009) file.

Guest Service Agent at Maritim Jolie Ville Golf & Resort
  • Egypt
  • November 2006 to May 2008
Guest Service Agent at Coral Beach Resort Rotana Sharm El Sheikh
  • Egypt
  • February 2006 to October 2006
Waiter at Mövenpick Jolie Ville Casino Sharm El Sheikh
  • Egypt
  • May 2003 to January 2006
Waiter at Baron Resort Sharm El Sheikh
  • October 2002 to March 2003

Oct 2002 -Mar. 2003 Baron Resort Sharm El Sheikh, Egypt Waiter


Events Overview: * Participated in handling the Rebuilding Iraq (2007)

Education

Bachelor's degree, BA of tourism and hotels management
  • at Suez Canal University
  • July 2002

Specialties & Skills

Front Office
ENTRY LEVEL
FRONT DESK
HUMAN RESOURCES
MANAGING PROJECTS
OFFICE MANAGER
SEATING

Languages

Arabic
Expert
English
Expert
Italian
Intermediate
Russian
Beginner