CC Collection Representative
Vodafone Egypt
Total years of experience :11 years, 5 Months
Solve customers’ issue regarding their bills.
- Complete monthly target from collected amount.
- Make sure to have promoted customer through
making deals and solving their problems
Handle customer’s feedback
- Manage the shift.
- solve the agents problems.
- Handle Hard calls from customers and solve
problems.
- Handle customer’s feedback.
- Handle Hard calls from customers and solve problems.