Restaurant Area Manager
Alahliya food company (Americana)Red Lobster RES
Total years of experience :24 years, 8 Months
Le da l la s pe c tofope r a t i onsi nc l udi ngde v e l opme ntofpe opl e, s a l e sa nd pr of i t s . Ma na ge dr e s t a ur a nt spr of i ta ndl os sc e nt e ri nf ood, s uppl ya ndl a borc os t s . Se tupne wf a c i l i t i e si nr e c or dt i me . Ma des e v e r a lpr oc e s si mpr ov e me nt s, i nv e nt or yl e v e li mpr ov e me nt sa nd r e duc t i onc os t s Hi r e dt r a i ne da ndme nt or e de mpl oye e swhowe r epr omot e d
Responsible for meeting the restaurant's financial goals including sales building (by providing exceptional great service 100% of the time); labor (through use of assessments and scheduling with crews control); developing and retaining the very best team members.
Provides direction and leadership for all FOH, HOH and Manager, including training, safety & sanitation and company policies and procedures.
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Completes Managers Evaluation and recommends appropriate pay increase to the Director of Operation.
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Ensures the management team continues development and focus on providing great service, food and beverage.
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Maintains monthly Cost Sales Reports and Culture Club checklist.
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Establish and appropriate communicate goals to the Area Manager on a regular basis.
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Assist in planning and leading all- team meetings.
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Communicates effectively with the vendors.
Achievements
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Responsible for meeting the restaurant's financial goals including sales building (by providing exceptional great service 100% of the time); labor (through use of assessments and scheduling with crews control); developing and retaining the very best team members.
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Records of succession and exceeding more than 90 % in restaurants evolutions audit over than 4 times.
Responsible for supporting the management team with leading by example, and by providing team members with the knowledge and skills necessary to create an exceptional dining experience for each guest.
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Increases sales and follow-through, by providing and ensuring consistent training, dress code standards, great service and cost controls, utilizing all SMART Management principles.
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Maintain a safe and sanitary work environment.
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Must possess a strong understanding of all FOH and BOH systems and operations.
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Responsible for establishing and appropriately communicating goals to GM on a regular basis.
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Responsible for meeting the restaurant's financial goals, including sales building, developing and retaining the very best team members.
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Effectively maintains the restaurant's facility, both exterior and interior, to company's standards and ensures supply levels of tools available for staff's execution of their responsibilities.
Server Trainer "International Opening Team"
Provides direction, coaching and leadership for all team member (including training, safety and sanitation and company policies & procedures).
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Ensures the team’s continued development & focus by providing great service, food and beverage.
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Responsible for adhering to all posted training schedules.
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Ensures completion of all trainee evaluations by providing honest and effective feedback and setting realistic goals.
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Understand and teach all classrooms for their positions, according to the company’s standard including all paperwork reviewed, graded and field.
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Assists in planning and leading all team meetings.
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Responsible for assisting the management team with all cascade rollout and new initiatives.
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Acts as a champion of change to assist team members in comprehending new initiatives.
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Communicate effectively with guest, trainees, management & development teams.
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Responsible for meeting the restaurant’s goals including sales building, productivity, & developing & retaining the very best team members.
develop and training for front of the house staff to give the excelent service to our guest .
set a class room for safity and sanitation .