حسام سرور, Commercial Sales Adviser

حسام سرور

Commercial Sales Adviser

Coldwell Banker

البلد
مصر - القاهرة
التعليم
بكالوريوس, Law
الخبرات
13 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 3 أشهر

Commercial Sales Adviser في Coldwell Banker
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ مارس 2015
Corporate Sales Executive. في AUDI BANK
  • مصر - القاهرة
  • أكتوبر 2013 إلى فبراير 2015

- Achieve the agreed individual sales targets ensure compliance with the bank’s policies and procedures.
• Build and maintain effective business relationship with customers
• Promote bank retail products and services to potential customers by making proactive sales efforts and capitalizing on cross selling opportunities in order to achieve the sales targets.
• Assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volumes
• Ensure the submitted customer applications and documentations are complete and error free
• Follow up for Document discrepancies which have been approved as Deferrals
• Minimize errors and act upon them for correction and re-submission.

Corporate Sales Executive. في Orbit Showtime Network (OSN)
  • مصر - القاهرة
  • فبراير 2012 إلى سبتمبر 2013

- Sell OSN packages and provide customers with a wide base of product knowledge, packages and programming options to serve their viewing needs.
•Must achieve the monthly individual targets assigned by the Direct Sales Team Manager.
• Follow up on potential customers and aim to up-sell higher packages for existing customers.
• Ensure the set KPI’s are always achieved by implementing and adhering to the business rules and requirements.

Telesales Advisor في Vodafone
  • مصر - القاهرة
  • فبراير 2011 إلى فبراير 2012

- Making calls to potential customers to generate sales and meet cross-organizational sales goals.

الخلفية التعليمية

بكالوريوس, Law
  • في Cairo University
  • مايو 2010

Bachelor of Law, Cairo University, 2010

Specialties & Skills

Sale Negotiation
Communication Skills
Direct Sales
Direct Marketing
Hard Worker Working Under the Pressure Effect
Proactive with customer queries in terms of follow up and escalation
Ability to work under tight deadlines and handle multiple tasks in a stressful environment
Provide support to customers over the phone
Team Worker Friendly and Have Social Activity
Looking Forward for Challenging Opportunity
Surveying customer satisfaction rate
Have Excellent Communication Skills
Responsible and self-motivated
Energetic and positive attitude
 Handling local customer calls
Troubleshooting customer's problems

اللغات

الانجليزية
متمرّس
العربية
متمرّس

العضويات

technical and soft skills courses with Update Team Model, 2010 Term 2, Faculty of Commerce –English
  • Organized Fund Raising
  • March 2010

التدريب و الشهادات

Leadership (الشهادة)
تاريخ الدورة:
June 2009
صالحة لغاية:
June 2009
I.C.D.L (الشهادة)
تاريخ الدورة:
February 2008
صالحة لغاية:
March 2008
Communication and Presentation skills (الشهادة)
تاريخ الدورة:
July 2009
صالحة لغاية:
July 2009
Excel in Workplace (الشهادة)
تاريخ الدورة:
July 2009
صالحة لغاية:
July 2009
Human Resources Development (الشهادة)
تاريخ الدورة:
May 2009
صالحة لغاية:
May 2009

الهوايات

  •  Organized Special Forces with court Mania Model, 2009:2010 Term 1, Faculty of Law, Cairo Universit