call center agent
White Water Management
Total des années d'expérience :4 years, 10 Mois
• Calling existing customers and convincing them to deal with our company.
• Selling company ‘s debt services
• Follow up records of customer database
• Handle inbound calls related to customers ‘complaints with good questioning and listening skills that support effective telephone communication.
• Report complaints to the supervisor
• Use the most appropriate way to communicate with different behavior types on the telephone.
• Sending e-mails to service center
• Handle inbound calls related to customers ‘complaints.
• Effectively deal with job stress, angry callers, and upset customers.
• Use the most appropriate way to communicate with different behavior types on the telephone.
• Sending e-mails to suppliers and service center.
• Arranging LP Os’ of customers.
• Calling existing customers and convincing them to deal with our company.
• Selling company ‘s debt services
• Follow up records of customer database