houda elouatik

Restaurant Supervisor at mandarin oriental

• Qatar - Doha
• My current job since December 2018

Head Waitress at riad kheir eddine

• Morocco - Marrakech
• January 2018 to November 2019

Serving customers and taking orders
 Serve Drinks to Customers
 Mix Drinks and Prepare Cocktails
 Take Beverage Orders
 Provide Customer Service
 Check Customer Identification and Monitor Customer Drinking
 Make Menu Recommendations

Head Waitress at riad le pecheur

• Morocco - Safi
• March 2016 to December 2017

 Seats guest and manage the seating chart
 Closing the bills and handing over the reposts to financial dept
 Handling professionally customer complaints to a positive outcome

Sales Associate at Roma Shop

• Morocco - Safi
• January 2011 to December 2012

Selling products and services using solid arguments to prospective customers
 Follow the merchant arranging procedures
 Reception, verification and storage of products
 Preparation of commands
 Restocking and storage of shelves
 Performing cost-benefit analyses of existing and potential customers
 Offer assistance with certain tasks
 Record information in the logbook daily