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Houria Touati, Front Desk Agent

Houria Touati

Front Desk Agent·AZ Hotels

Qatar

Bachelor's degree, English Language & Literature

Work experience

Total years of experience: 5 years, 9 months

Front Desk Agent

October 2024 - December 2025

AZ Hotels

Algiers, Algeria

October 2024 - December 2025

Professional and welcoming Front DeskAgent with experience delivering
excellent guest service and ensuring smooth hotel operations. Skilled in
handling check-ins and check-outs, managing reservations, and
responding to guest inquiries with efficiency and care.
Known for strong communication, attention to detail, and the ability to
stay calm under pressure.
Committed to creating a positive guest experience and representing the
hotel with professionalism.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Office Coordinator

May 2022 - August 2024

Colis Pro

Algiers, Algeria

May 2022 - August 2024

Organized and reliable Office Coordinator at Colis Pro, experienced in
supporting daily operations and keeping teams running smoothly. Skilled in
managing calendars, emails, meetings, and travel arrangements while
ensuring efficient office workflows.
Known for being detail-oriented, adaptable, and proactive, with a strong
ability to support multiple departments and solve problems quickly.
Committed to improving organization and contributing to overall team
success.

Company industry:
Administration Support Services
Job role:
Administration

Administrative Assistant

February 2020 - March 2022

Eurl Boustila

Algiers, Algeria

February 2020 - March 2022

Organized and dependable Administrative Assistant with experience supporting daily
office operations and ensuring smooth workflow. Skilled in managing calendars,
handling emails and calls, coordinating meetings, and assisting teams with
administrative tasks.
Detail-oriented, adaptable, and proactive, with a strong ability to multitask and
support different departments. Focused on maintaining efficiency, organization, and
contributing to overall team success.

Company industry:
Administration Support Services
Job role:
Administration

Education

Abou EL Kacem Saâdallah University 2

June 2021

June 2021

Bachelor's degree, English Language & Literature

Algeria

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
COMPOSURE
Intermediate
COMPOSURE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate

Languages

Arabic

Beginner

English

Beginner

French

Beginner