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Houssam Aamoum, Sales & Customer Service Representative

Houssam Aamoum

Sales & Customer Service Representative·HiFive Group

Morocco

Diploma, Logistics And Transport

Work experience

Total years of experience: 3 years, 5 months

Sales & Customer Service Representative

October 2021 - January 2023

HiFive Group

Tangier, Morocco

October 2021 - January 2023

• Managed full sales cycle, delivered customer service in English, used CRM software, resolved complaints, and collaborated with team members to exceed targets.

Company industry:
Sales Outsourcing

Sales Representative

January 2019 - January 2021

Personal Recruitment Outsourcing MA

Marrakech, Morocco

January 2019 - January 2021

• Generated leads through cold calling, consistently exceeded targets, adapted strategies to market changes, and strengthened negotiation skills.

Company industry:
Call Centers & Customer Care Outsourcing

Education

Institut Spécialisé dans les Métiers de Transport Routier OFPPT

July 2024

July 2024

Diploma, Logistics And Transport

Morocco

Université Ibn Zohr

July 2018

July 2018

Bachelor's degree, english language and literatur

Morocco

Lycée Sidi Daoud

July 2013

July 2013

High school or equivalent, Arts And Humanities

Morocco

Skills

Ability to Work under Pressure
Expert
Ability to Work under Pressure
Expert
Adaptable
Expert
Adaptable
Expert
Problem Solving
Expert
Problem Solving
Expert
Attention to Detail
Expert
Attention to Detail
Expert
Documentation
Expert
Documentation
Expert
COMPOSURE
Expert
COMPOSURE
Expert
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
LOGISTICS
Expert
LOGISTICS
Expert
SALES
Expert
SALES
Expert
TEAMWORK
Expert
TEAMWORK
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
COMPLEX PROBLEM SOLVING
Expert
COMPLEX PROBLEM SOLVING
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate
German
Beginner

Training and Certifications

Certifications
Standard First Aid & CPR/AED Certified — Moroccan Red Crescent
Feb 2025