Service/Workshop Manager
Ministry of Municipality and Urban Planning
Total des années d'expérience :22 years, 3 Mois
A- SERVICE SECTION/WORKSHOP MANAGEMENT
- planning and applying the Periodic maintenance for all government vehicles and equipment around 3000 heavy equipment and trucks, refuse collection, Sewage tankers, tippers, etc...
- management of workshop for all government vehicles for sewage tankers and trucks
- train and develop the performance of technicians and supervisors
- applying quality control and reduce Wasting time
- applying new system for service unit for vehicle entry and setting up the vehicles reception section to opening job cart and determining type of the vehicle service.
- setting up the oil store.
- Design, construction and modification of service station.
B- Member in the Administration committees :
- member of replacement spare part committees.
- member of the warehouse inventory committees.
C- Tenders and Auctions :
- Account and study the annual oils & grease consumption, Determine the specifications oils grease for annual tender, based on the expected changes over the next year
- account the Spent oils and the work of bidding for disposal.
- Determining and updating the workshop of tools and machinery.
A- Supervising of the workshop operations
- Prepare and applaying a timetable for periodic maintenance at the sites and in the workshop
- arrange mobile service trucks for maintenance, repair, tires repair/changing, and fuel refill for equipment etc.
- train and develop the performance of technicians and supervisors
- reduce the number of trucks stalled for work
- Reduce the cost of spare parts and increase workshop productivity
- applaying quality control and reduce repairing time.
- prepare trucks Technical Inspection work for the renewal form for a fleet of trucks and equipment without being influenced productivity and sites
- Evaluating of workshop performance, analyzing a short-term control of workshop
B- stores mangmnt
- Preparation and processing needs of the workshops of spare parts and the number of quarterly
- Ensure that the fast-moving spare parts
- When replacing spare parts or tires are kept replaced spare parts for a month before Scrapped
C- logistics mangment
- Follow-up actions to raise, transfer and convert equipment to the sites
- support equipment locations and technicians as needed
D- Technical Reports
- daily report for pending trucks/equipment to GM
- Quarterly report for staff evaluation to GM
- annual report for performance for fleet equipment and trucks to GM
- prepare monthly reports to calculate fuel consumption on the external equipment
JOB PURPOSE STATEMENT:
Manages and motivates all services’ staff and other personnel involved in delivering high level, quality service, and on time delivery of service vehicles in order to ensure growth and expansion to achieve targets.
ESSENTIAL DUTIES & RESPONSIBILITIES:
•Analyze current procedures and activities to identify and present opportunities for improvement of the workshop.
•Ensure that the department is adequately staffed to achieve objectives, and that technicians are aware of procedures for using new products and equipment.
•Facilitate the orientation of new team members in collaboration with the Workshop Supervisor by familiarizing them with work surroundings, explaining work hours, procedures, use of equipment and job expectations and ensure that new team members understand their respective duties.
•Maintain good relationships with customers.
•Ensure adequate maintenance of tools, equipment and other materials in the Service Area.
•Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance.
•Conduct annual Performance Appraisal for Workshop Personnel.
•Provide advice and technical assistance to team members.
•Evaluate the impact of work delays, interruptions or changes in plans to develop appropriate course of actions.
•Monitor workflow to anticipate impact of delays due to team members being absent for leaves, holidays or sickness.
•Review customers service orders and inspect the quality of a technician repairs before the release of vehicles.
•Review work orders to ensure that all actions have been documented according to Service Workshop policies and procedures.
•Plan and adjust the workloads of department personnel to match their skills and abilities.
•Plan and prepare annual budget for the department and facilities, scheduling expenditures, analyzing variances and initiating corrective actions. Follow up closely during implementation.
•Coordinate with sales department and arrange for delivery of equipment to customers.
•Maintain communication with GM headquarters to obtain security information, report unusual concerns and share new ideas that may contribute to improved Workshop operations.
time leader for mechanical group the task is inspect and repair/maintenance the vehicles
other task
1-The productivity of the workshop account
2- reducing the back job
3-workshop capacity controller
4- quality control / final inspection
5-warrant job claim
(TOYOTA, FORD, NISSAN, Mercedes), Jazan responsible for body & paint section. from” July 2004 up to August 2005"
- - workshop engineer and team leader on workshop specialist on engine, manual/automatic transmission, differential overhauls.
- Prepare catalog of all models of vehicles to make overhauling according to manufacturer's recommendations.
- team leader for mechanical/body shop workshop to maintenance and repair company buses
5 years full time education) The B. Sc. Study was generally about Mechanical Engineering but mainly concerned about Automotive Engineering, performance and design. The final project is concerned about "brake Systems And Braking Performance" which was a research and Discuss The main Factors Effects on brake performance Off the Vehicle ,( gross weight resistance, friction resistance and etc). The general grade of the B. Sc. was "Good" and for the project was "Excellent ".