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Houssem Dardouri, Commercial And Business Development Manager

Houssem Dardouri

Commercial And Business Development Manager·Temba Sport Services

Qatar

Bachelor's degree, Bachelor Degree of Management of Financial Institutions

Work experience

Total years of experience: 17 years, 4 months

Commercial And Business Development Manager

August 2014 - Present

Temba Sport Services

Doha, Qatar

August 2014 - Present

Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
 Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
 Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.
 Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
 Protects organization's value by keeping information confidential.
 Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
 Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
 Resolving contractual and commercial problems.
 Discovering areas that are not in keeping with regulation practices.
 Offering direction and instruction.
 Reviewing, scrutinizing, and developing operational process flows.
 Ensuring that the financial aspects and impact of a contract are clear to all parties.
Risk assessment.
 Ensuring that all stakeholders, such as administration, operations, and finance understand and adhere to contractual obligations; reflecting them accurately.
 Managing daily operations.

Company industry:
Sports & Outdoor Activities
Job role:
Management

Business Development Officer

January 2014 - July 2014

QFH (Qatar Finance House)

Doha, Qatar

January 2014 - July 2014

• Improve an organization’s market position
• Achieve financial growth
• Defines long-term organizational strategic goals
• Builds key customer relationships
• Identifies business opportunities
• Negotiates and closes business deals and maintains extensive knowledge of current market conditions
• Work with the internal team, marketing staff, and other managers to increase sales opportunities and thereby maximize revenue for the organization.
• Find potential new customers, present to them, ultimately convert them into clients, and continue to grow business in the future.
• Help manage existing clients and ensure they stay satisfied and positive.
• Call on clients, often being required to make presentations on solutions and services that meet or predict their clients’ future needs.

Company industry:
Banking
Job role:
Sales

Team Leader Retail Banking

July 2013 - December 2013

Barwa Bank

Doha, Qatar

July 2013 - December 2013

• Recruiting, training, supervising and appraising banking staff
• Discussing the financial requirements of, and providing financial advice to personal and business clients
• Assessing and reviewing financial circumstances
• Forging and maintaining good links with the local community
• Authorizing and evaluating overdrafts and loans
• Developing a network of local business contacts
• Promoting the bank's services
• Problem solving
• Planning
• Writing reports
• Managing budgets and meeting targets
• Maintaining statistical and financial records
• Dealing with complaints

Company industry:
Banking
Job role:
Sales

Finance Advisor

May 2012 - June 2013

Barwa Bank

Doha, Qatar

May 2012 - June 2013

• Discussing the financial requirement, and providing financial advice to person and business.
• Study and review financial cases.
• Forging and maintaining good links with local community.
• Develop a network of local business contacts.
• Promoting the bank’s services and facilities.
• Informing customers about new offers and regulations.
• Problem solving and writing reports.
• Dealing with complaints.
• Planning and study the market

Company industry:
Banking
Job role:
Sales

Assistant Sales Manager

April 2011 - April 2012

Al Ghurair Retail

Doha, Qatar

April 2011 - April 2012

• Manages personnel and develops sales and sales support staff.
• Reviews progress of sales roles throughout the company.
• Develops specific plans to ensure revenue growth in all company’s products.
• Provides quarterly results assessments of sales staff’s productivity.
• Coordinates proper company resources to ensure efficient and stable sales results.
• Formulates all sales policies, practices and procedures.
• Assists sales personnel in establishing personal contact and rapport with top echelon decision-makers.
• Collaborates with Sales manager to develop sales strategies to improve market share in all product lines.
• Interprets short- and long-term effects on sales strategies in operating profit.
• Educates sales team by establishing programs/seminars in the areas of new account sales and growth.
• Collaborates with Sales manager to establish and control budgets for sales promotion and trade show Emphasizing continuing development.
• Providing opportunities for future growth and advancement.
• Developing and oversees budgets and schedules.
• Identifies and resolves problems.
• Selects and negotiates with vendors.
• Select suppliers and manage.

Company industry:
Retail & Wholesale
Job role:
Sales

Customer service representative

February 2009 - May 2011

Orange

Tunis, Tunisia

February 2009 - May 2011

•Attracts potential customers by answering product and service questions; suggesting information about other products and services.
•Opens customer accounts by recording account information.
•Maintains customer records by updating account information.
•Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
•Maintains financial accounts by processing customer adjustments.
•Recommends potential products or services to management by collecting customer information and analyzing customer needs.
•Prepares product or service reports by collecting and analyzing customer information.
•Contributes to team effort by accomplishing related results as needed.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Ecole Superieur De Commerce (Tunis University)

May 2010

May 2010

Bachelor's degree, Bachelor Degree of Management of Financial Institutions

Tunisia

The Major in Financial Management is designed to prepare students for positions in the field of corporate financial management and related areas. The program provides both practical and theoretical training in financial decision-making and the creation of wealth through the art and science of managing financial resources. Students also develop a broad perspective of the global economic and financial environment

High School of elites

July 2005

July 2005

High school or equivalent, Mathematics

Tunisia

Skills

Problem Solving
Expert
Problem Solving
Expert
Team Player
Expert
Team Player
Expert
Decision Making Skills
Expert
Decision Making Skills
Expert
Teamwork
Expert
Teamwork
Expert
Skilled Communicator
Expert
Skilled Communicator
Expert
Microsoft Office software & the Interne
Expert
Microsoft Office software & the Interne
Expert
MS Word, Excel, Power Point
Expert
MS Word, Excel, Power Point
Expert
Ability to work under the pressure
Expert
Ability to work under the pressure
Expert
Good Communication Skills
Expert
Good Communication Skills
Expert
Learning from the surrounding environment
Expert
Learning from the surrounding environment
Expert
Team Work
Expert
Team Work
Expert
Skilled Communicator
Expert
Skilled Communicator
Expert
Teamwork
Expert
Teamwork
Expert
Problem Solving
Expert
Problem Solving
Expert
Decision Making Skills
Expert
Decision Making Skills
Expert
Team Player
Expert
Team Player
Expert

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Certifications
Customer Service
Aug 2011
Diploma In English
May 2010

Hobbies

  • Sports
  • Reading story books magazines
  • Virtual Games.
  • Listening to music.
  • Internet browsing.