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Hozaifa Ahmed, Project Manager

Hozaifa Ahmed

Project Manager·AlAreeb ICT

Kuwait

Bachelor's degree, Bachelor of Business Administration English Section

Work experience

Total years of experience: 6 years, 7 months

Project Manager

December 2023 - November 2024

AlAreeb ICT

Dammam, Saudi Arabia

December 2023 - November 2024

• Manage multiple projects simultaneously, ensuring they meet deadlines and quality expectations.
• Communicate effectively with clients and keep them informed of project progress.
• Assign tasks and delegate responsibilities to team members, fostering a collaborative work environment.
• Monitor project progress, identify and mitigate risks, and implement corrective actions as needed.
• Utilize project management tools and methodologies to track progress, manage resources, and report on
project status.

Company industry:
IT Services
Job role:
Information Technology

Administrative Assistant

December 2022 - November 2023

Commercial Bank Of Kuwait

Al Kuwait, Kuwait

December 2022 - November 2023

Company industry:
Banking
Job role:
Administration

Administrative Assistant

December 2022 - November 2023

Commercial Bank of Kuwai

Al Kuwait, Kuwait

December 2022 - November 2023

• Operate strategy & Project Management systems and applications.
• Create, maintain, and enter information into databases.
• Give information to internal & external stakeholders and handle their inquiries.
• Discuss secondary status or activity with internal & external stakeholders.
• Prepare research or technical reports.
• Prepare reports, memos, letters, and other documents.
• Manage and maintain the department work schedules.
• Prepare documentation for contracts, transactions, or regulatory compliance.
• Providing general administrative and clerical support.

Company industry:
Banking

Secretary, Media & PR

June 2021 - November 2022

Embassy of Guyana In Kuwait

Hawali, Kuwait

June 2021 - November 2022

- Translating documents and conversations from English to Arabic and vice versa.
Conversing with government agencies, callers, visitors, and others regarding embassy business topics.
- Dealing with counselor service and inquiries, issuing visas, and renewal of Guyanese passports.
- Handling Embassy Website and Social Media Account (Facebook and Instagram).
- Dependable for maintaining Confidentiality and Privacy for embassy and embassy staff matters while
performing duties. This includes, but is not limited to, conversations and documents of the Ambassador.
- Detail-oriented, I have an upbeat work pace and positive attitude; engaged in minimal chit-chat,
proactively solving problems, good at working independently, each day can show tasks accomplished to the Ambassador, helpful and friendly to callers and visitors, good at taking notes and keeping documentation, and proactively making suggestions to improve on embassy practices/paperwork.
- Capable of working in an environment undergoing change.
- Always part of the new practices that result in improved documentation and engaging in Best Practices.
- Providing general administrative and clerical support including answering telephones, scheduling of
events, arranging meetings and travel plans, maintaining paper and electronic records/files, completing forms, relaying messages, preparing correspondence, ordering office/embassy supplies, handling the mail, copying, scanning, and faxing.
- Preparing reports, documents, correspondence, files, and planning for events.
- Exceptional at managing big and small details so that work is completed meticulously, and the people
involved are well informed while maintaining Confidentiality.
- Creating and maintaining a Training Manual on the main duties performed by this role.
- Opening and date stamp all general correspondence.
- Keeping an eye out for the building security and safety, and reporting anything concerning.

Company industry:
Public Administration
Job role:
Secretarial

Secretary, Media & PR

June 2021 - November 2022

Embassy of Guyana

Hawali, Kuwait

June 2021 - November 2022

• Translating documents and conversations from English to Arabic and vice versa.
Conversing with government agencies, callers, visitors, and others regarding embassy business topics.
• Dealing with counselor service and inquiries, issuing visas, and renewal of Guyanese passports.
• Handling Embassy Website and Social Media Accounts (Facebook and Instagram).
• Always be part of the new practices that result in improved documentation and engagement.
• Providing general administrative and clerical support including answering telephones, scheduling events, arranging meetings and travel plans, maintaining paper and electronic records/files, completing forms, relaying messages, preparing correspondence, ordering office/embassy supplies, handling the mail, copying, scanning, and faxing.
• Exceptional at managing big and small details so that work is completed meticulously.
• Create and maintain a training manual on the main duties performed in this role.
• Keeping an eye out for the building security and safety, and reporting anything concerning.

Company industry:
Public Administration

Project Coordinator

January 2021 - June 2021

Sismatix Information System

Al Kuwait, Kuwait

January 2021 - June 2021

• Monitor and track system performance to ensure business requirements are being met.
• Work with web & mobile application development teams to identify system needs, configure, design, and develop solutions.
• Coach and train business users on diverse Platforms.
• Create and Update Web Pages and evaluate Structure and Content.
• Add and edit Categories, subcategories, and products on the websites & Mobile Apps.
• Create promotions and sales on the E-commerce platforms.
• Return Refund and Exchange Process.

Company industry:
Software Development
Job role:
Information Technology

Ambassador's Office Manager

December 2018 - July 2020

Embassy of Guyana In Kuwait

Hawali, Kuwait

December 2018 - July 2020

- Participated and Hold a Guinness World Record for The Most Stickers on a Car.
- Welcomes Visitors by Greeting them, in person or, telephone, answering or
referring inquiries.
- Preparing Note Verbal to Diplomatic Mission, Government Institution and others.
- Assist in the planning and preparation of Meetings, Conferences and other Events
of the Embassy. which can be held at the Embassy or Outside.
- Translate documents and conversations from English to Arabic and vice versa.
- Converse with government agencies to help Approval of paperwork and ensure
forms are properly filled out.
- Maintain the general Filing System and file all correspondence.
- Maintain an Adequate Inventory of office supplies.
- Provide Logistical and Secretarial support in the Embassy.
- Monitor Building Security and Safety.
- Daily Checking Newspapers for any picture/ news of the Ambassador, Wife and
anything related to Guyana and providing Translation when necessary.
- Provides daily Report about Accomplishments and Next activities directly to the
Ambassador.
- Follows-up with people on the status of their assignments, and ensures timelines
are met.
- Handling Transfer or Residency Renewal for the Ambassador and Embassy staff.
- Handling Driving Licenses, Car Licenses and Diplomatic ID Renewals.
- Schedule Calendar and Events Using Outlook.
- Working on the Embassy Website (News, Articles, Photos and Videos).

Company industry:
Public Administration
Job role:
Secretarial

Ambassador's Office Manager

December 2018 - July 2020

Embassy of Guyana

Hawali, Kuwait

December 2018 - July 2020

• Welcomes Visitors by Greeting them, in person or, by telephone, answering or referring inquiries.
• Preparing Note Verbal to Diplomatic Mission, Government Institutions, and others.
• Assist in the planning and preparation of Meetings, Conferences, and Other Events of the Embassy.
• Translate documents and conversations from English to Arabic and vice versa.
• Converse with government agencies to help Approve paperwork and ensure forms are properly filled.
• Maintain the general Filing System and adequate Inventory of office supplies.
• Provide Logistical and Secretarial support in the Embassy.
• Monitor Building Security and Safety.
• Daily Checking Newspapers for any picture/ news of the Ambassador, Wife, and anything related to
Guyana and providing Translation when necessary.
• Provides daily Reports about Accomplishments and Next activities directly to the Ambassador.
• Follows up with people on the status of their assignments, and ensures timelines are met.
• Handling Transfer or Residency Renewal for the Ambassador and Embassy staff.
• Handling Driving Licenses, Car Licenses, and Diplomatic ID Renewals.
• Schedule Calendar and Events Using Outlook.
• Working on the Embassy Website (News, Articles, Photos, and Videos).

Company industry:
Public Administration

Customer Services Executive

July 2018 - October 2018

NAD

Al Kuwait, Kuwait

July 2018 - October 2018

• Receive orders from customers by Mobile application or calls and track them.
• Handling with the drivers and making sure to deliver the order at the perfect time.
• Coordinate and schedule meetings with the CPO.
• Data Entry, vendors products in the application.

Company industry:
FMCG

Customer Service Executive

July 2018 - September 2018

Bolt

Al Kuwait, Kuwait

July 2018 - September 2018

Receive orders from customers by Mobile application or calls and track it.
Handling with the drivers and make sure to deliver the order in perfect time.
Coordinate and schedule meetings with CPO.
Data Entry Management, vendors’ products in the application.

Company industry:
FMCG
Job role:
Customer Service and Call Center

Accountant & Admin

August 2017 - March 2018

AlRwad Labs

Mansoura, Egypt

August 2017 - March 2018

Supervise four branches, check their accounts and make sure all procedure in line with the company system. Handling banks transaction and payroll process.
Prepare reports weekly and monthly.
Attending meetings with managing directors.
Support the manager with all aspects of the company operation.

Company industry:
Other Healthcare Services
Job role:
Administration

Accountant and Admin

August 2017 - February 2018

Al-Rwad Labs

Mansoura, Egypt

August 2017 - February 2018

• Supervise four branches and make sure all procedures are in line with the company system.
• Handling bank transactions and payroll processes.
• Prepare reports weekly and monthly.
• Attending meetings with managing directors.
• Support the manager with all aspects of the companys operation.

Company industry:
Medical Clinic

Education

Mansoura University

June 2017

June 2017

Bachelor's degree, Bachelor of Business Administration English Section

Egypt

GPA (percentage): 75.85%

GPA (percentage): 75.85%

Mansoura University

May 2017

May 2017

Bachelor's degree, Business Administration

Egypt

GPA (percentage): 75.85%

GPA (percentage): 75.85%

Skills

Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Word
Expert
Microsoft Word
Expert
ICDL
Expert
ICDL
Expert
Peachtree
Expert
Peachtree
Expert
Data Entry
Expert
Data Entry
Expert
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
team management
Intermediate
team management
Intermediate
materials
Intermediate
materials
Intermediate
order
Expert
order
Expert
payments
Intermediate
payments
Intermediate
Project Management
Intermediate
Project Management
Intermediate
Secretarial
Expert
Secretarial
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Science
Intermediate
Science
Intermediate
Quotations
Intermediate
Quotations
Intermediate
MANAGEMENT
Expert
MANAGEMENT
Expert
DIPLOMATIC MISSION
Expert
DIPLOMATIC MISSION
Expert
FILING
Expert
FILING
Expert
ARTICLE (PUBLISHING)
Expert
ARTICLE (PUBLISHING)
Expert
PLANNING
Expert
PLANNING
Expert
SCHEDULING
Expert
SCHEDULING
Expert
SOCIAL MEDIA
Expert
SOCIAL MEDIA
Expert
TIMELINES
Expert
TIMELINES
Expert
MANAGEMENT SYSTEMS
Intermediate
MANAGEMENT SYSTEMS
Intermediate
global hr
Intermediate
global hr
Intermediate
digital marketing
Intermediate
digital marketing
Intermediate
social media marketing
Intermediate
social media marketing
Intermediate
PEACHTREE
Beginner
PEACHTREE
Beginner
MARKETING
Beginner
MARKETING
Beginner
MBA
Beginner
MBA
Beginner
SALES
Beginner
SALES
Beginner
teamwork
Intermediate
teamwork
Intermediate
purchasing
Intermediate
purchasing
Intermediate
WordPress
Intermediate
WordPress
Intermediate
time management
Intermediate
time management
Intermediate
orientation
Intermediate
orientation
Intermediate
people skills
Intermediate
people skills
Intermediate
mail
Intermediate
mail
Intermediate
outlook
Intermediate
outlook
Intermediate
typing
Intermediate
typing
Intermediate
minutes
Intermediate
minutes
Intermediate
office administration
Intermediate
office administration
Intermediate
office management
Intermediate
office management
Intermediate
office work
Expert
office work
Expert
operation
Intermediate
operation
Intermediate
payroll
Intermediate
payroll
Intermediate
accounting
Intermediate
accounting
Intermediate
microsoft powerpoint
Intermediate
microsoft powerpoint
Intermediate
problem solving
Intermediate
problem solving
Intermediate
logistics
Intermediate
logistics
Intermediate
customer service
Intermediate
customer service
Intermediate
answering phones
Intermediate
answering phones
Intermediate
payroll processing
Intermediate
payroll processing
Intermediate
telephone support
Intermediate
telephone support
Intermediate
service desk
Intermediate
service desk
Intermediate
marketing assistance
Beginner
marketing assistance
Beginner
procurement
Beginner
procurement
Beginner
translation
Intermediate
translation
Intermediate
system administration
Intermediate
system administration
Intermediate
project work
Intermediate
project work
Intermediate
ms project
Beginner
ms project
Beginner
project execution
Intermediate
project execution
Intermediate
project planning
Beginner
project planning
Beginner
web project management
Intermediate
web project management
Intermediate
Administration
Intermediate
Administration
Intermediate
Operations Management
Intermediate
Operations Management
Intermediate
Administrative Organisation
Expert
Administrative Organisation
Expert
operations
Intermediate
operations
Intermediate
IT Management
Intermediate
IT Management
Intermediate
Preparation
Intermediate
Preparation
Intermediate
IT Project Management
Intermediate
IT Project Management
Intermediate
Banking
Intermediate
Banking
Intermediate
Data Entry
Expert
Data Entry
Expert
Microsoft Word
Intermediate
Microsoft Word
Intermediate
Receptionist
Expert
Receptionist
Expert
Employee Relations
Intermediate
Employee Relations
Intermediate
Training
Intermediate
Training
Intermediate
Human Resources
Intermediate
Human Resources
Intermediate
Business Development
Intermediate
Business Development
Intermediate

Social profiles

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Certifications
Project Management Professional (PMP)
Feb 2022 - Feb 2025
Show credentials
Preparation Course for Project Management Professional (PMP)
Diploma in Human Resources
Management for a Competitive Edge
Time Management Certification
ExpertRating
Apr 2018
Marketing Management Course
Certified Digital Marketing Associate
Certified Marketing Research Associate
Diploma in Digital Marketing
English Course

Training
ICDL Preparation
Mansoura University Scientific Computing Center
Jul 2017