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حذيفه محمد نزيه عبدالله  عوض, IT Project Manager

حذيفه محمد نزيه عبدالله عوض

IT Project Manager·Systematics Information Technology

الإمارات العربية المتحدة

بكالوريوس, Bachelor of Science (B.S.)

الخبرة العملية

مجموع سنوات الخبرة: 16 سنوات, 8 أشهر

IT Project Manager

أغسطس 2024 - حتى الآن

Systematics Information Technology

دبي، الإمارات العربية المتحدة

أغسطس 2024 - حتى الآن

• Project Planning and Coordination:
• Assist in developing project plans, timelines, and resource allocation for lab and health IT solutions.
• Coordinate project activities to ensure alignment with healthcare and laboratory standards.
• Stakeholder Communication:
• Communicate project status and updates to healthcare clients, team members, and management.
• Facilitate regular project meetings to address progress and concerns.
• Task and Risk Management:
• Assign tasks to team members based on expertise in health and lab IT solutions.
• Identify and mitigate risks related to healthcare regulations and IT compliance.
• Documentation and Reporting:
• Maintain project documentation, including healthcare-specific requirements and regulatory compliance.
• Prepare and present progress reports to stakeholders.
• Budget and Resource Management:
• Assist in managing project budgets, ensuring cost-effective solutions for healthcare and lab IT projects.
• Coordinate the allocation of resources, including medical IT equipment and software.
.

مجال الشركة:
تطوير البرمجيات

IT Manager

أغسطس 2021 - يوليو 2023

Biorus Medical Group

دبي، الإمارات العربية المتحدة

أغسطس 2021 - يوليو 2023

• Leadership and Team Management: Led the IT and informatics team, overseeing hiring, training, and performance evaluations. Provided direction and mentorship to achieve departmental goals.
• Strategic Planning: Developed and implemented IT strategies aligned with organizational goals, conducted assessments to identify areas for improvement.
• Project Management: Managed IT projects, ensuring timely delivery within scope and budget, and coordinated with cross-functional teams.
• System Implementation and Maintenance: Oversaw the integration and maintenance of IT systems, ensuring continuous operation and optimal performance.
• Budgeting and Resource Management: Managed the IT budget and negotiated with vendors for cost-effective solutions.
• Stakeholder Engagement: Collaborated with stakeholders to address IT needs and presented progress reports to senior management.
• Innovation and Continuous Improvement: Stayed updated with IT trends, identified opportunities for technological enhancements, and fostered a culture of continuous improvement.
• Support and Training: Provided technical support and training to staff, developed training materials, and conducted workshops.
• Compliance and Risk Management: Ensured compliance with organizational policies and regulatory requirements, and mitigated risks associated with IT activities.

مجال الشركة:
الأجهزة الطبية والصحية

IT Manager

يناير 2014 - مارس 2021

Cytomed Medical Equipmen

الشارقة، الإمارات العربية المتحدة

يناير 2014 - مارس 2021

• IT Infrastructure Management: Oversaw planning, deployment, and maintenance of IT infrastructure, ensuring high availability and reliability.
• Technical Support and Troubleshooting: Provided technical support and managed helpdesk systems for timely issue resolution.

مجال الشركة:
الأجهزة الطبية والصحية

IT Supervisor

أبريل 2014 - مارس 2020

Cytomed Medical Equipmen

الشارقة، الإمارات العربية المتحدة

أبريل 2014 - مارس 2020

• Team Supervision and Coordination: Supervised IT support team activities, ensuring efficient workflow and task completion.
• Technical Support Management: Oversaw technical support provision and managed helpdesk operations.
• System and Network Administration: Supervised IT system maintenance and administration for optimal performance.
• Problem Resolution and Troubleshooting: Led troubleshooting and resolution of complex issues.
• Training and Development: Provided ongoing training and development for IT staff, conducted performance evaluations.

مجال الشركة:
الأجهزة الطبية والصحية

Technical Support Engineer

ديسمبر 2011 - ديسمبر 2013

Oxygen Company

عمان، الأردن

ديسمبر 2011 - ديسمبر 2013

• Customer Support: Provided first-line technical support, diagnosed and resolved hardware, software, and network issues.
• Issue Tracking and Resolution: Documented and tracked issues using a ticketing system, managed multiple support requests.
• System Maintenance and Updates: Assisted in software and hardware maintenance, applied updates, and performed regular system checks.
• Technical Documentation: Created and maintained technical documentation and knowledge base articles.
• Customer Training and Education: Conducted training sessions and webinars for customers.
• Product Testing and Feedback: Tested software releases and provided feedback to the development team.
• Performance Monitoring and Reporting: Monitored system performance, generated reports, and identified trends.
• On-Call Support: Participated in an on-call rotation for after-hours support.
.

مجال الشركة:
النفط والغاز

Technical Support

مايو 2008 - سبتمبر 2011

Delta Informatics Company

عمان، الأردن

مايو 2008 - سبتمبر 2011

• Customer Assistance: Provided basic technical support, assisted in diagnosing and resolving hardware and software issues.
• Issue Logging and Tracking: Documented support requests using a ticketing system, followed up to ensure resolution.
• System Setup and Configuration: Assisted with software and hardware setup and configuration.
• Technical Documentation: Created user guides and troubleshooting procedures.
• Training and Development: Participated in training sessions to stay updated with new technologies.
• Customer Communication: Communicated effectively with customers to understand and resolve technical issues.
• Performance Monitoring: Monitored system performance, assisted in generating support activity reports.

مجال الشركة:
خدمات تكنولوجيا المعلومات

التعليم

Al-hussein Bin Talal University

أغسطس 2024

أغسطس 2024

بكالوريوس، Bachelor of Science (B.S.)

الأردن

المعدل التراكمي (التقدير): جيد

المعدل التراكمي (التقدير): جيد

AL_Hussin Bin Talal University

مايو 2024

مايو 2024

بكالوريوس، computer information system

الأردن

المعدل التراكمي (نسبة مئوية): 68%

المعدل التراكمي (نسبة مئوية): 68%

Al-hussein Bin Talal University

أغسطس 2008

أغسطس 2008

بكالوريوس، Bachelor of Science (B.S.)

الأردن

Skills

Certified Scrum Master CSM
Expert
Certified Scrum Master CSM
Expert
PMP
Expert
PMP
Expert
ITIL
Expert
ITIL
Expert
Technical Support
Expert
Technical Support
Expert
MCITP
Expert
MCITP
Expert
PMP
Expert
PMP
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MEDICAL EQUIPMENT
Expert
MEDICAL EQUIPMENT
Expert
TROUBLESHOOTING (PROBLEM SOLVING)
Expert
TROUBLESHOOTING (PROBLEM SOLVING)
Expert
TECHNICAL SUPPORT
Expert
TECHNICAL SUPPORT
Expert
INFORMATICS
Expert
INFORMATICS
Expert
INFRASTRUCTURE
Expert
INFRASTRUCTURE
Expert
TECHNICAL DOCUMENTATION
Expert
TECHNICAL DOCUMENTATION
Expert
INFRASTRUCTURE MANAGEMENT
Expert
INFRASTRUCTURE MANAGEMENT
Expert
NETWORK ADMINISTRATION
Expert
NETWORK ADMINISTRATION
Expert
PLANNING
Expert
PLANNING
Expert
Scrum Master
Expert
Scrum Master
Expert
Business Development
Expert
Business Development
Expert
ITIL
Expert
ITIL
Expert
Technical Support
Expert
Technical Support
Expert
MCSE
Expert
MCSE
Expert
Training
Expert
Training
Expert
MCITP
Expert
MCITP
Expert

اللغات

الانجليزية

متوسط

التدريب و الشهادات

التدريب
international Computer Driving License
New Admin Center-Ajman
ITIL
New Horizon-Dubai
Microsoft Exchange Server 2013
New Horizon-Dubai

الهوايات والاهتمامات

Enjoy reading, and practicing sports.

Valid Jordan Driving License