Hozefa Liyakat Ali

• Provide full support to the SKIDATA Car Park Management System including the application software installation, configuration, troubleshooting, maintenance, operations and security.
• Monitor and troubleshoot the SKIDATA car parking system, and Lector Vision ANPR cameras and other related system operating issues.
• Experience with virtualization technologies like VMWare and Hyper-V.
• Experience in operating systems (Windows, Linux) with good experience in DB (SQL) or (NoSQL).
• Installation and configuration Windows Server 2003 & 2008 Domain Level
• Installation of PC’s (Branded & Assembled), Laptops and peripheral devices.
• Good knowledge of Exchange/Outlook mailing system, MAPI & GroupWise.
• Networking services like TCP/IP, DHCP, DNS, WINS & Novel Netware.
• LAN, VLAN, IP addressing and subnetting and IP routing.
• Knowledge of Network devices such as routers and switches.
• Structured Cabling and crimping, RJ11, RJ45 connectors and Jack.
• Familiar with Cisco IP telephony and voice mail system.
• Server and Client based antivirus installation & configuration
• Familiar with IT inventory software and hardware based for an organization.
• Experience System, Server and Network Administrator (local/ remote) for Windows, Linux and Unix platforms.
• Work on HP, DELL, IBM rack and blade servers and knowledgeable of firewall configuration.
• Carry out all the necessary actions to the various task and hardworking during workload crisis.
• Develop and maintain teaching ability of computer courses, which help to the enhancement of my knowledge and experience in the field of Information Technology such as operating system, MS office, graphics, database, network of internet and intranet. Excellent skills in technical and maintenance support.
• Handle maintenance of personal computers (PC’s) and other related products.
• Keep advance in knowledge of Information Technology (I.T.) products and participate in organization's development.
• Responsible for entire I.T. department and infrastructure, server, client workstation, SAN, NAS, UTM, firewall, router, core switches, troubleshooting, desktop support, server, help-desk installations, training, technical, maintenance server, switch configuration MS office.
• Network implementation and design structure, total I.T. infrastructure, firewall and router configuration, I.T. and internet security professional, configuring unified threat management (UTM) system and networking

• Active Directory Configuration Management and Disaster & Recovery
• Installation and configuration Windows Server 2003 & 2008 Domain Level
• Installation of PC’s (Branded & Assembled), Laptops and peripheral devices.
• Good knowledge of Exchange/Outlook mailing system, MAPI & GroupWise.
• Networking services like TCP/IP, DHCP, DNS, WINS & Novel Netware.
• LAN, VLAN, IP addressing and subnetting and IP routing.
• Knowledge of Network devices such as routers and switches.
• Structured Cabling and crimping, RJ11, RJ45 connectors and Jack.
• Familiar with Cisco IP telephony and voice mail system.
• Server and Client based antivirus installation & configuration
• Familiar with IT inventory software and hardware based for an organization.
• Experienced on AS-400 application
• Experience System, Server and Network Administrator (local/ remote) for Windows, Linux and Unix platforms.
• Work on HP, DELL, IBM rack and blade servers and knowledgeable of firewall configuration.
• Carry out all the necessary actions to the various task and hardworking during workload crisis.
• Develop and maintain teaching ability of computer courses, which help to the enhancement of my knowledge and experience in the field of Information Technology such as operating system, MS office, graphics, database, network of internet and intranet. Excellent skills in technical and maintenance support.
• Handle maintenance of personal computers (PC’s) and other related products.
• Keep advance in knowledge of Information Technology (I.T.) products and participate in organization's development.
• Responsible for entire I.T. department and infrastructure, server, client workstation, SAN, NAS, UTM, firewall, router, core switches, troubleshooting, desktop support, server, help-desk installations, training, technical, maintenance server, switch configuration MS office.
• Network implementation and design structure, total I.T. infrastructure, firewall and router configuration, I.T. and internet security professional, configuring unified threat management (UTM) system and networking

Providing Desktop/Laptop support for all users.
o Maintaining a SQL data base server
o Maintaining and troubleshooting of printers, scanners and fax machines
o Maintaining a Local area network, switches, routers, access points, data links, etc
o Troubleshooting Hardware and Network related issues and WAP
o Setting up of Wi-Fi connection and configuration of wireless routers and access point in Head Office and all Hospital
o Providing a connectivity of computers between different branch offices using Radmin Server
o Maintaining steady VPN connection between Head office and UHN Hospital Branch
o Maintaining PBX and Cisco IP Telephones
o Manage and organize support tickets coming through email, phone or by person to person basis promptly and effectively.
o Provide technical support over the phone to all users when possible
o Provide technical support for end user in person
o Take ownership of a call and seeing it through closure
o Investigate and implement ways to reduce user complaints and problems
o Ensure that all call details are captured and entered in the system
o Making sure all calls and request handled are completed within agreed time scales.
o Follow up with system users to make sure the problems has been completely resolved
o Prepare Email ID for new users
o Create new users profile and modify existing one to gain access to the system
o Periodically arranging Daily, weekly and Monthly backups
o Installing updates to all client computers
o Getting in touch to the latest technologies in the field of IT and implementing as per requirement with low cost options

Administration of Novel based Environment with Windows Client (Windows XP & 7)
o Troubleshooting of all IT banking applications like Mosaic, phoenix, Oracle Forms & Reports, Sybase Client
o Managing CRM, Alternate Delivery (ATM, IVR, SMS Banking, Internet Banking, Mobile Commerce) & Systems enhancements
o Creating User through Novel Console and assigning them users rights and permissions as per bank policies
o Installing USwithware software for critical staff and configuring proper rights and permission for them
o Responsible for critical bank IT Services like servers, client workstation, application level troubleshooting, training, switch configuration Installation.
o I was involved in Novel platform to Microsoft platform Migration project for bank and Successfully completed user, mailbox and profile
o Migration (for migration project I Worked with Wipro which is India's leading IT company )
o I Worked as a Team Leader and achieved Management goal for minimize all IT Help Desk Issues
o Installation, configuration Active Directory and Additional Active Directory on Windows Server 2008 R2
o Installation, configuration Microsoft Exchange 2010 on Windows Server 2008 R2

o Installation and configuring Microsoft SQL Server 2008 R2 on windows clustering
o Installation, Configuration of DNS, DHCP, DFS Servers

Check the logs generated from the firewalls and network equipment’s by using SSIM
o Identifying security risks and taking actions in coordination with KFH operations
o Ensure that every Endpoint in the environment has the proper antivirus agent.
o Ensure that every client PC has been updated with at most a week antivirus updates.
o Ensure malware protection and virus propagation prevention is actively running in a healthy state.
o Check system Patch and packages updates - SEP
o Analysis and reporting of security events and network activity

Troubleshooting and configuring Network services
o Assembling and configuring desktop computers, laptops and servers
o OS configuration and installation (windows 98/2000/me/xp)
o Configuration, Troubleshooting, upgrade computer systems and other peripherals like LCD monitors, Printers.
o Analyse and implement latest software and Hardware