HR and Operations Manager
Crystal Gallery LLC
Total years of experience :14 years, 9 Months
Crystal Gallery LLC is UAE's leading manufacturer, marketer and retailer of exquisite handcrafted crystal products.
•Involved in recruitment and Operations
A retail proficient group who has more than 25 hypermarket/supermarket outlets in gulf and India with total staff strength of more than 1500 staff in UAE alone.
Responsible for Entire HR restructuring of the group.
Advise the management on Best Practices HR to improve business.
Recruitment of sales and non sales category staff.
Liaise with PRO for on time visa procurement, renewals and cancellation and submit periodic report the management.
Devise HR Manual, Induction manual and booklets for the company.
Set accommodation protocol for the shared accommodation staff.
Control attrition within the group.
Liaise with EDP team on the betterment of HR module.
Conduct internal training and facilitate external training whenever need is identified.
Devise Policy matrix and procedures
The group started its operations in Kuwait in 80’s with Jewellery as its prime business. From then it has expanded its jewellery branches to all parts of GCC. ATLAS also diversifies into several new industries such as healthcare, real estate, advertising and photography studios. Currently the group is having a turnover of 4000 crore and have started the 53rd showroom in India and officially the first one in India. The company is expected to open 150 showrooms in next 7 year span. Apart from jewellery shop, the group has health care centers/hospital in Muscat, Dubai, Educational Institute, and Cinema production house and property development office in India
The company’s focus, Vision and dynamism has enabled it to emerge as a business conglomerate with activities spanning a spectrum of industries such as real estates, hospitality, industrial projects, investments, manufacturing, logistics and education
The organization is German Based. Specialized in the Research and production of the Automotive parts ad Diesel technology ( CRDI ) They also have their expertise hands on the IT Sector and Electronics which include home appliances, etc.
Job Profile
Completed my Project on ""EMPLOYEE MOTIVATION"" under the HR/ORG dept and on-the-job training in the recruitment of Fresh Engineers for two months.
•Actively involved in the mass recruitment process for Fresh Graduate Trainees for year 2006.
•Have been into the Training and development side and attended Employee Orientation Programmes.
•Planned and coordinated Regional Conferences.
•Organized and hosted several retreats.
•Initiated and facilitated interviews in the preliminary part.
9 Years of experience in H R and Administration (General)-India/GCC.
•Recognized for being a dedicated and effective motivator and presenter.
•Track record for increasing an organization’s effectiveness and productivity.
•Multi-ethnic and cross cultural competency and experience.
•Skilled in analyzing problems and finding creative solutions.
•Proficiency in every level of the organization including:
Program Planning
Staff Training
Contract Administration
Professional Speaking
Counseling/Direct Care
Special Event Planning
Outreach/Promotion
Day-to-day Administration
Selected Achievements
•Active participation in the implementation of ACHSI policies and also developing Policies in accordance with ‘ EQUIP’ guide to meet with the standards of ACHSI for KIMS medical center.
•Oversaw the best employee retention in the organization during tenure-Atlas Group.
•Handled the role of Project planner/Manager for Atlas Group as additional responsibility.
Bahrain Medical Center. (Reporting to the COO)
My main responsibilities include:
Involve in the recruiting of the doctors, Nurses and paramedical staff as per the criteria of MOH, Bahrain.
Recruiting all the support staff from outside Bahrain or nationals for the Center.
Induction and Orientation of support staff and guiding new doctor for clinical induction to senior Operations manager.
Compensation and benefits, performance appraisal and fringe benefits for category staff.
Leave Management includes all type of leave which abides by Ministry of Labour, Bahrain leave policy.
Public Relation including Visa processing Status, GOSI insurance, meeting top officials at the Ministry of Labor, Ministry of Health and other related authorities whenever required.
Authorized person for issuing employee request letters including salary letters and handling employee welfare.
Personal grievance handling and employee counseling.
Exit Interviews and Turnover Balancing
Human Resource Budget Preparation and annual MIS reporting
My main Responsibilities included:
1) Joining in formalities of the new entrants.
2) Responsible for the entire junior payroll.
3) Salary letters and other commitment letters.
4) Employee leaves benefits and incentives.
5) Employee welfare and queries.
6) Exit Procedures
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Class 1-X,
courses: Include the basic sub courses like A+, Linux, MCP, MSCE, Java security, CCNA.
courses: Include the basic sub courses like A+, Linux, MCP, MSCE, Java security, CCNA.
courses: Include the basic sub courses like A+, Linux, MCP, MSCE, Java security, CCNA.
KBMC provides quality outpatient, diagnostic and personal primary care to the population of Bahrain. In addition, integration with the community, association and insurance companies gives the population in all sectors direct access to services and specialist treatment. KBMC is the First Medical Center in GCC to be accredited by ACHSI. (Australian Council for Health Standard Internationale