Restaurant Operations Manager
Street Nine Restaurant L.L.C.
Total des années d'expérience :12 years, 1 Mois
HR WORKS:
* Maintaining attendance and leave records.
* Oversee recruiting and hiring of departmental staff.
* Ensuring hiring/termination procedures according to UAE law.
* Ensure complete and satisfactory staff training according to EFST Standards.
* Conduct performance appraisals every year, take disciplinary action, motivate employees. Set goals, monitor progress and recommend action plans for growth.
FINANCIALS:
* Preparing Payrolls through Biometrics, following the WPS procedure.
* Monitoring and Budgeting the overall restaurant operations, maximizing profits and achieving sales targets, controlling cash sales in the restaurant, updating the time sheets, etc.
* Maintaining Profit and Loss Statement Monthly, Quarterly and Yearly.
* Compiling Daily Sales Reports, Petty Cash Report,
* Cash Flow, Banking and other performance analysis.
OPERATIONS:
* Facilitate proper inter-departmental communication and organization through weekly manager meetings, daily contact with other managers on duty, etc.
* Reviewing financial reports, and taking appropriate actions.
* Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately. Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.
* Controls day-to-day operations by scheduling, ordering, and developing the restaurant team members.
* Maintaining inventory and cost control by estimating Food and Beverage Costs, Fuel & General Cost Consumption.
* Reconciled deliveries on-board Talabat, Zomato, Deliveroo, Cash and Credit Card transactions to maintain accurate records.
* Ensures that the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance.
* Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team.
* Maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards.
* Ensures food quality and 100% customer satisfaction.
* Ensures complete and timely execution of corporate & local marketing programs.
* Analyzing guest feedback in hand or social networks, replying to the comments and providing strategic direction to continuously improve the overall rating by resolving guest complaints and queries if any, ensuring a complete service recovery.
* Dealing with IT and Maintenance related issues as on when required.
Restaurant Covered : Nino (170 Pax) and a Central Kitchen
Restaurant Covered:
Bombay Blue Restaurant (100 Pax)
Noodle Bar Fine Dining Restaurant (76 Pax)
OVEREASY RESTAURANT AND BAR
OverEasy is a Classical American Restaurant in Singapore, offering a quintessential stateside experience in the heart of town. The OverEasy Bar is one of the busiest bar of Singapore. It was one of the finalists for STB Nightspot of the Year 2011. Worked with one of the liveliest bar of Singapore, thereby trained to the fundamental of making cocktails. Trained palate to test and try new wines and determine delicious food pairings. Oversee preparation of food, menus and beverages with full authority over inventory and ordering.
Trained in the entire core department including
- Front Office,
- Housekeeping,
- Food Production & Bakery,
- Food & Beverage Service (Banquets, Restaurant & Coffee Shop),
- Human Resource.
As a part of Training, Several Outdoors & Waiting in the 5* Hotels including
- The Oberoi, The Leela,
- The Taj Mahal Palace,
- Taj Lands End,
- ITC Maratha & Grand Central, Mumbai.
Passed Higher Secondary School Certificate Examination
Passed Secondary School Certificate Examination
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