CEO Personal Assistant, Administrative Office Manager & Business Developer
International Co. Time of product for Industries
Total years of experience :13 years, 5 Months
CEO Personal Assistant, Administrative Office Manager & Business coordinator and developer including marketing, supply tasks. with all tasks of administration and HR.
Working for an international company as a CEO Personal Assistant, Administrative Office Manager & Business coordinator and developer of the marketing head Office including marketing, supply tasks. with all tasks of administration and HR. (Recruit, Payroll, Personnel and Training)
-Responsible for coordinating the full tasks of the main marketing office, including marketing and supply tasks, as well as administrative tasks, and includes full assistance to the executive director in administrative work such as recruitment and office management.
-(Office Manager & HR management) tasks including (All administrative work to assist the CEO.)
-Travel and conference reservations
-Arranging, Attend and follow up meetings
-Follow-up correspondence and E-mails
-Follow-up of customers, sales, supplies, marketing, collection and Business coordination
-Follow up on all office, stationery and maintenance needs
-handling personnel, payroll, attendance, recruitment, training, job structure, work contracts and (employment procedures Form 1) and (resignation procedures Form 6) and Social and health insurances and resourcing for the organization needs.
-Preparing the job description and organize sheet.
Responsible for communication between children and students of Arab and foreign nationalities by both languages Arabic and English to complete the social worker tasks in the school and study the special cases of some students. Also to facilitate the integration of children from different nationalities.
Responsible for those who have difficulties in integration with their colleagues, which led to learning disabilities.
General supervisor of the educational programs to develop the capacity of children during vacations and prepare them to accept the study in (pre-school - Nursery) and during the first study stage (primary school).
Greeting, welcoming and directing external customer and visitors and professionally and gently.
Answering queries, reception calls and taking messages.
Undertook front office duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
Built a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.
Dealt with guest requests to ensure a comfortable and pleasant time.
Responsible for accurate and efficient accounts and guest billing processes.
Handled all booking process.
Provide support in events held inside premises.
Coordinate and facilitate training team entrance.
Keeping the reception area organized.
Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing such critical functions as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
Open, sort, and distribute incoming correspondence, including faxes and email.
File and retrieve corporate documents, records, and reports.
Greet visitors and determine whether they should be given access to specific individuals.
Prepare responses to correspondence containing routine inquiries.
Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.
Prepare agendas and make arrangements for committee, board, and other meetings.
Make travel arrangements for executives.
Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
Compile, transcribe, and distribute minutes of meetings.
Attend meetings in order to record minutes.
Coordinate and direct office services, such as records and budget preparation, personnel, and housekeeping, in order to aid executives.
Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors.
Manage and maintain executives' schedules.
Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and / or presentation software.
Set up and oversee administrative policies and procedures for offices and / or organizations.
Review operating procedures and procedures in order to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
Supervise and train other clerical staff.
Interpretation administrative and operating policies and procedures for employees.
High ability to handle and execute Administration, HR. tasks including handling recruitment and resourcing needs of an organization.
Prepared monthly payrolls.
Led the recruitment process, from writing and posting the open jobs to screening the applications and arranging for job interviews.
Saving, organizing and arranging documents especially in the conferences of employment such as the daily experience of applicants after sorting according to the specialization and personnel files.
Drafted job description and designed job adverts.
Interviewed and short listed suitable candidates for open positions.
Explain and clarify the terms of employment & contracts for new employees.
End the procedures to hire the new employees
Following-up the extended contracts and sending the contracts to different sections a month before of the contract end Period for renewal or termination.
Resignation like Insurance form, reviewing balance of vacation and entitlements of the employee.
Dealt with redundancies, gross misconduct, and maternity leave cases.
Handled disciplinary and grievance procedures.
Handled general administration tasks such as booking, arrange meetings, handling office petty cash, pay office bills and all other office management tasks as required
Attendance observing and preparing of payroll and meals.
Informing employees with the company’s policies and procedures and getting their written acceptance.
Performing recruitment and resignation related tasks
Renewing employees contracts annually and keeping employee’s records updated
Assist in talent acquisition and recruitment processes.
Maintain employee files and records in electronic and paper form.
Saving and organizing any special papers for attendance and salaries.
Organizing and arranging interviews for candidates.
Writing the terms of employment & contracts for new employees.
Conducting interview with job applicants, asking relevant questions.
Writing job specifications and designing job adverts.
Explain job offer to the selected candidate and submitted all the required documents.
Prepare newly hired contracts and application no.1
Conduct induction training for newly hired employees.
Assists in completing the annual Performance cycle
Handle resignation/termination process (resignation form, application no. 6,
Undertook front office duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
Build a good relation with all guests and dealing with customer complaints in an effective and courteous manner resolve any complaints/issues quickly to maintain high quality customer service.
Dealt with guest requests to ensure a comfortable and pleasant stay.
Responsible for accurate and efficient accounts and guest billing processes.
Handled all rooms and ballrooms booking process.
Faculty of Arts, English Section. & Bachelor Degree in Sociology Cairo University.