Htet Pyie Phyo Htut

• Identified and resolved Windows system errors including boot failures, application crashes, and OS
configuration issues to restore machines before scheduled exam sessions.
• Set up, maintained, and troubleshot 30+ desktop workstations — diagnosing and replacing faulty
hardware components (RAM, hard drives, keyboards, monitors, cables) to keep systems running.
• Performed routine preventive maintenance — cleaning hardware, checking component health, and
verifying system readiness ahead of high-volume testing days.
• Responded to on-the-spot hardware and software faults during live exam sessions, quickly diagnosing
the problem and replacing or swapping equipment to minimise disruption.
• Maintained clear records of hardware faults, replacements made, and Windows errors resolved,
reporting recurring issues to the regional support team.
• Ensured all workstations met technical standards before each session, checking display output, input
devices, and system stability.