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Weam Alharbi , Trainee

Weam Alharbi

Trainee·Arab National Bank

Saudi Arabia

Bachelor's degree, Business Administration

Work experience

Total years of experience: 3 years, 4 months

Trainee

January 2026 - January 2026

Arab National Bank

Riyadh, Saudi Arabia

January 2026 - January 2026

• Assisted clients with account services and inquiries while maintaining professional communication.
• Supported daily branch operations and learned compliance and financial procedures.
• Developed strong attention to detail and teamwork skills in a professional banking environment.
Company industry:
Banking
Job role:
Accounting and Auditing

project manager – marketing specialist

November 2024 - November 2025

Metrobrazil

Riyadh, Saudi Arabia

November 2024 - November 2025

• Successfully launched a new physical branch at Al Nakheel Mall, transforming the brands online presence into a full in-store
experience and managing all operational setup.
• Increased brand visibility by leading social media platforms, creating engaging content, and executing targeted advertising campaigns
that boosted customer reach and sales.
Company industry:
Advertising
Job role:
Marketing and PR

Sales associate

September 2021 - September 2022

jarir bookstore (English book department)&(computer department)

Riyadh, Saudi Arabia

September 2021 - September 2022

• Promoted and marketed English books, assisting customers in selecting suitable titles to meet their needs.
• Organized and maintained book displays to enhance customer experience and increase sales.
• Supported the computer section by explaining product features, recommending solutions, and driving sales.
• Consistently achieved monthly sales targets and contributed to department performance.
Company industry:
Bookshop & Consumer Media
Job role:
Sales

Customer service & after sales representative

January 2019 - January 2020

DR IMAN AL-EBRAH WOMAN’S CLINIC

Riyadh, Saudi Arabia

January 2019 - January 2020

• Assisted patients with inquiries, appointment scheduling, and service information in a professional manner.
• Handled after-sales support by addressing patient concerns, resolving service-related issues, and ensuring customer satisfaction.
• Applied problem-solving and communication skills to improve patient experience and maintain service quality.
Company industry:
Medical & Healthcare Equipment
Job role:
Customer Service and Call Center

Customer service & after sales representative

January 2019 - January 2020

DR IMAN AL-EBRAH WOMAN’S CLINIC

Riyadh, Saudi Arabia

January 2019 - January 2020

• Assisted patients with inquiries, appointment scheduling, and service information in a professional manner.
• Handled after-sales support by addressing patient concerns, resolving service-related issues, and ensuring customer satisfaction.
• Applied problem-solving and communication skills to improve patient experience and maintain service quality.
Company industry:
Medical & Healthcare Equipment
Job role:
Customer Service and Call Center

Education

Imam Muhammad Ibn Saud Islamic University

February 2026

February 2026

Bachelor's degree, Business Administration

Saudi Arabia

Skills

ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
BRAND AWARENESS
Intermediate
BRAND AWARENESS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
FINANCIAL ANALYSIS
Intermediate
FINANCIAL ANALYSIS
Intermediate
MARKETING STRATEGIES
Intermediate
MARKETING STRATEGIES
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
BANKING SERVICES
Intermediate
BANKING SERVICES
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ENTREPRENEURSHIP
Intermediate
ENTREPRENEURSHIP
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
BANKING SERVICES
Intermediate
BANKING SERVICES
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ENTREPRENEURSHIP
Intermediate
ENTREPRENEURSHIP
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
STEP (82)
Management
STEP (82)