huda Ibrahim

SUPPORT COORDINATOR at SQUAREONE TECHNOLOGIES

• United Arab Emirates
• My current job since January 2018

- Documenting and providing reports of the work progress.
- Handling the corresponding with the clients by both email and calls.
- Follow the project progress and keep communications channels with the Client’s and the
team to keep up with the progress and make the necessary changes in work.
- Develop the best plan on the available resources to achieve the best result in the
optimum efficiency.
- Communicates and escalates issues relating to supported environments.
- Assists management processes, such as following up with the staff personals, seeking
and recruiting potential talents, arranging and making job interviews with them.
JAN 2017 - DEC 2017
SERVICE ADVAISOR, BRADFORD AUTOSERVICES AND SPARE PARTS, LLC
- Greeting customers and scheduling service appointments.
- Receiving Passenger vehicles.
- Listening to customers' concerns and their requirements.
- Determine the services needed by accessing information obtained by technicians and
referencing auto manufacture’s service intervals.
- Perform opening and closing responsibilities
- Make Final Quality Control.
- Estimating the cost and time needed for repairs and routine maintenance