هدى راغب

Al MANAIL HOLDING - Recreation- Deco- Deem Al Manahil Riyadh, Saudi Arabia
Group HR Manager- KSA

HR Strategic Planning
• Develop the organizational human resources strategy in compliance with corporate group strategy
• Design the group human resources department structure, positions and process system in compliance to its strategic mandate
• Review, amend and draft job description and qualifications required for the staff of the group human resources department
• Formulate HR Plans, Policies and procedures according to organizational objectives.
HR Administration
• Prepare HR budget and ensure the activities within budget.
• Provide technical & Professional Advice for legal proceedings related to HR.
Man Power Planning
• Organize meetings with Management, plans for manpower as per requirements.
• Set up the working methodology for succession planning analysis, implementation and monitoring
Recruitment management
• Develop the recruitment and selection process to include.
• Appointment /Confirmation / Termination / Resignation
Compensations Schemes & Benefits Management
• Create and develop the group subsidiaries: Jobs / roles Salaries, Ranking and benefit system.
Performance Appraisals
• Formulate effective Performance Appraisal Policy, Procedures and ensure its compliance.
• Review and analyze the performance appraisal managing process
Employees Relations Management
• Set up policies and procedures for the treatment of employees horizontal and vertical inter-organizational conflicts
• Enhance Organization communications.
• Encourage and develop employee communications.
• Ensure proper management of Staff amenities and occupational and health safety
Establishing and developing the Training and development Department
• Identify the areas for development.
• Explore the new skills to enhance productivity.
• Administer the Training Policy.
Human Resources Management Information Systems
• Review and assess the HR module of the AX system and assure the implantation.
• Follow up, guide, and monitor the implementation of AX HR module at group level

Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

• Create and develop management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Maintains the work structure by updating job requirements and job descriptions for all positions.
• Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepares employees for assignments by establishing and conducting orientation and training programs.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
• Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
• Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
• Maintains human resource staff job results by counselling and disciplining employees; planning, monitoring, and appraising job results.

• Create and develop management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Maintains the work structure by updating job requirements and job descriptions for all positions.
• Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepares employees for assignments by establishing and conducting orientation and training programs.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
• Ensures legal compliance by monitoring and implementing applicable human resource KSA requirements; conducting investigations; maintaining records; representing the organization at hearings.
• Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
• Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.

To support the HRD to achieve the HR & Development team’s strategic objectives, as set out in the HR Strategic Action Plan by acting as the HR lead on a range of different projects and responsibilities.
Employee Relations
• Responsibility, with the HRD to ensure that all HR policies and procedures are regularly reviewed and continue to reflect both up-to-date employment law and best practice.
• Support employee engagement processes.
• Responsibility for the annual Staff Survey linked to Gallup and analyzing data, benchmarking year on year and production of an Action Plan to address any areas of concern.
• Responsibility with the HRD, for reviewing staff awards processes and to design an effective staff award system which recognizes excellent performance.
HR Generalist
• Support the production of HR updates for all staff, as appropriate
• Support cultural changes across the rejoin through a variety of different methods, including implementing action plans following the Staff Survey, enabling managers to more effectively line manage their staff, strongly encouraging managers to take greater responsibility for their staff.

To provide support in the various human resource functions, which include staffing, training and in development, performance monitoring. Responsibilities also include identifying and sourcing talent to meet business requirements in a timely and cost effective manner
• Understand and implement policies and procedures.
• Developing and communicating policies on issues such as working conditions, performance management and employee relations issues.


Recruitment:
To maintain proper cost effective recruitment results by meeting deadlines &the conversion of Jane Norman & Juicy Couture to KSA Females.
Maintain the manpower update across the operations and head office, while maintaining detailed update.
• All Transfer
• Promotions
• To collaborate and contribute in the recruitment visits across other locations to get to meet rest of MAF store teams while maintaining recruitment activities (interviews, head hunting etc..)to get to know the rest of the staff.
• To collaborate with the rest of the HR functions to get a clarified intensive knowledge of other tasks to provide support when needed in addition to self-development
• Providing induction for all new joiners

Employee Relations:
• Management and development of the HR System to improve the efficiency and workflow in line with future growth and the interfaces with the MAFF Employment Brand and the careers site overall
• Focus on hiring KSA Nationals females to comply with government Saudization policy
• Ensure full HR and Corporate inductions are facilitated across the Regions for all new joiners
Participate in all aspects of employee issues,
• Employee development
• Exit interviews
• Investigation
• Warning letters (Counseling, warnings)

Recruit, support, give feedback, and manage performance.
Focus on providing solutions, identifying the risks involved.
Understand the business and where it’s going.
Coordinate and advise line managers on how to manage our employees effectively.
Providing the framework of policies and procedures related to the employment of staff.

Al HOKAIR COMPANY FOR RETAIL Riyadh, Saudi Arabia
HR& Regional Recruitment Supervisor July2013 - present

• Recruit, support, give feedback, and manage performance.
• Focus on providing solutions, identifying the risks involved.
• Understand the business and where it's going.
• Coordinate and advise line managers on how to manage our employees effectively.
• Providing the framework of policies and procedures related to the employment of staff.

Instructor (PY) Sep 2011 - Sep2012

(I was one of the Saudi Teachers Redundant from the Program and PNU)

• Teaching English for level two students.
• Working for the Auckland English program.
ARAB ORGANIZATION OF CHILD RIGHTS, CHAMBER OF COMMERCE Riyadh, Saudi Arabia

Worked as Project Manager of the agreement held between the organization and Al-Hokair Group.
HR assistant, meeting and hiring candidates for AOCR.
General Coordinator in the 2nd “Arab Forum for Social Responsibility” in Riyadh 2010.
Volunteer at the “Sanad Children’s Cancer Support Society, meeting and hiring candidates for AOCR.

• General Coordinator in the 2nd "Arab Forum for Social Responsibility" in Riyadh 2010.
• Volunteer at the "Sanad Children's Cancer Support Society".


OTHER EXPERIENCES

Assisted in managing the credit polices and procedures.
Assisted in processing the credit application including the client's basic information.

Working on strategies to increase membership sales. As well as, establishing the "GTC on going project".