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تم إلغاء حظر المستخدم بنجاح
Humaid Mohammed, Channel Sales Manager

Humaid Mohammed

Channel Sales Manager·Sky Telecom

الإمارات العربية المتحدة

ماجستير, Maanagement

الخبرة العملية

مجموع سنوات الخبرة: 21 سنوات, 8 أشهر

Channel Sales Manager

سبتمبر 2015 - حتى الآن

Sky Telecom

دبي، الإمارات العربية المتحدة

سبتمبر 2015 - حتى الآن

 Manage sales of telecom products & services within the given territory (PAYG/Visitor/Recharge Products, VAS, My number My Identity, Mobile Number Portability through Mass Market, ) responsible of delivering new prepaid acquisitions and recharge top-up (Scratch Cards and Air time Balance).
 Achieve business objectives and growth through Mass Market Channel (Acquisitions/Recharge/Interconnect share/My Number My Identity (Existing Customers should be registered to continue using PAYG Services) Increase Footprint of New Outlets registration, Ensure dealers are Following the TRA Mandate
 Maintain recharge business increment %
 Build business model for accounts/partner that ensures long term plan to deliver business objectives
 Plan, develop and implement customer centric promotion to ensure higher level of growth and market share.
 Use information on customer buying behavior and optimize complementing product strategy to develop and outsell competition products.
 Ensure Electronic top-up uptake growth to increase year on year
 Identify and manage the distribution channel through Master Dealers and Key outlets
 Enhance distribution performance by proper allocation of SIM and Recharge as per the market potential, increase the number of outlet footprint
 Optimize and grow revenue by achieving/exceeding value targets. (SIM & Recharge)
 Increase visibility of the products sold and ensures long term partnerships with dealers we deal with by getting maximum Branding space Indoor and Outdoor. (Indoor branding/Outdoor branding i.e. Sign board/window display etc…)
 Continuously track market trends, market share, and competitor pricing & sales
 Make optimal use of allocated marketing funds for promotional activities for delivering channel as well as business goals.
 Ensure channel readiness for Product and services launch, implementation & rollout of the campaigns
 Co-ordinate marketing and media activities within the channel partners and ensure they are aligned at any given point of time. Identify potential dealers to be Master dealers and enhance them .

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
المبيعات

Channel Sales Team Leader

أبريل 2013 - أغسطس 2015

Emirates Integrated Telecommunications- DU

دبي، الإمارات العربية المتحدة

أبريل 2013 - أغسطس 2015

 Maintain a minimum stock level agreed by the account manager for different segment of outlets within area. And also at the same time ensure the sales are maintained as per the target.
 Maximize sales in all stores and kiosks through coaching and performance management of Store Teams in customer service, promotional activities, Sim activations process and control of costs, stock levels and stock loss.
 Product along with “Go to Market” strategies for marketing, brand shop management, pricing and consumer right.
 Ensure all stores implement and execute all promotional activities and directives on time.
 Ensure that store managements and sales staff are fully aware of latest offers campaigns and VAS
 Increase brand visibility within the indirect sales channel through various concepts such as in-store-branding.
 Identify prominent locations to have Sign boards across UAE through dealer channel, manage the existing Signboards in alignment with Trade Marketing and du branding guidelines.
 Identify marketing leads different ethnic backgrounds within indirect sales channel, and place BTL POSM in different Languages

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
المبيعات

Customer Relationship Manager

ديسمبر 2006 - مارس 2013

Emirates Telecommuications Corp - Etisalat

دبي، الإمارات العربية المتحدة

ديسمبر 2006 - مارس 2013

 Setting up relations with key account clients through pleasant, respectful and professional interaction as well as ensuring client satisfaction in all dealings.
 Developing customer loyalty and retention by providing assistance and addressing all clients’ queries.
 Dealing existing/new customer inquiries complaints and request for information on product and services.
 Conduct training for product & services.
 Supervising sales/customer service representatives performance and time management.
 Supervise daily work flow & assign new tasks and targets accordingly
 Facilitated the entire SME/ PC applications’ selling and processing such as DELs, PABX, Fax, Internet and Data including associates additional facilities / services.
 Managed effectively relations with Key Account clients. Identified possible sales opportunities by completely understanding clients’ network and services.
 Manage inquires & disputes about policies, processes, documentations and information. Evaluated clients’ issues and gave substitute solution to the problem

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
المبيعات

Senior Sales Merchandiser

سبتمبر 2004 - أكتوبر 2006

Benq Siemens Middle East

دبي، الإمارات العربية المتحدة

سبتمبر 2004 - أكتوبر 2006

 Creating Brand Image in IR and KR channel with proper display and relative marketing materials.
 Directed and coordinated activities involving sales of manufactured goods, service outlets, and technical services, operating retail chain, and advertising services for publication.
 Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.
 Directed, coordinated, and reviewed activities in sales and service accounting and record keeping.
 Analyzed marketing potential of new and existing store locations, sales statistics, and expenditures to formulate policy.
 Visiting outlets and observing brand awareness of the product.

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
المبيعات

التعليم

University Of Wolverhampton- UK

ديسمبر 2016

ديسمبر 2016

ماجستير، Maanagement

الإمارات العربية المتحدة

Inter American University

سبتمبر 2009

سبتمبر 2009

بكالوريوس، Marketing

الإمارات العربية المتحدة

Skills

Stock Management
Expert
Stock Management
Expert
Training
Expert
Training
Expert
Key Account Management
Expert
Key Account Management
Expert
Sales
Expert
Sales
Expert
Merchandising
Expert
Merchandising
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
FAX
Expert
FAX
Expert
NETWORKING
Expert
NETWORKING
Expert
PABX
Expert
PABX
Expert
POLICY ANALYSIS
Expert
POLICY ANALYSIS
Expert
PROCESS ENGINEERING
Expert
PROCESS ENGINEERING
Expert
SALES
Expert
SALES
Expert
TELECOMMUNICATIONS
Expert
TELECOMMUNICATIONS
Expert
TIME MANAGEMENT
Expert
TIME MANAGEMENT
Expert
Stock Management
Expert
Stock Management
Expert
Training
Expert
Training
Expert
Key Account Management
Expert
Key Account Management
Expert
Sales
Expert
Sales
Expert
Merchandising
Expert
Merchandising
Expert

اللغات

العربية
مبتدئ
الانجليزية
متمرّس
الهندية
متمرّس