NOUF AL-AJAMI

Highly meticulous and experienced Banking Sales and Process Manager with a superb
record of sound financial management and high customer satisfaction. Adept at
managing a high volume of multiple accounts with highest level of professionalism.

Work History

April 2014 - Currents Process Manager
Riyadh Bank
Connects customers with the appropriate staff to achieve
the customer’s financial goals, ensures all sales, service,
and specialized needs are met, and assists in driving overall
revenue growth for the branch.

Approves wire transfers up to designated limit, approves
check holds, researches and resolves cash and teller
differences, oversees ATM settlement, and resolves
operational issues, including any occurrences of a serious
nature related to a customer, customer account and
transaction activity.
Supervises and mentors subordinate staff to meet
performance expectations, adhere to the Bank’s policies
and procedures, completes tasks correctly and on time;
and supports the company’s goals and values.
Build synergies and efficiencies by way of customer centric
processes
Uphold Process Management Framework and ensure
deviations are kept to minimum and with requisite
approvals.
Dec 2012 to March
2014
H.R Officer
German Saudi Hospital
Supporting the development and implementation of HR
initiatives and systems.
Actively involved in the recruitment by preparing job
descriptions, posting ads and managing the hiring process
Create and implement effective onboarding plans.
Uphold training and development programs.
Advising of disciplinary and employees performance issues.
Maintain employee records (attendance, EEO data etc.)
according to policy and legal requirements.