Hussain Al Kadi

Business Development and growth at TAP Payments

• Kuwait
• My current job since May 2018

Team Leader at American University of The Middle East (AUM)

• Kuwait
• My current job since October 2016

MBA Unit

Advisor at American University of The Middle East ( AUM )

• Kuwait - Al Ahmadi
• March 2015 to September 2016

Sales executive at Gulf Bank - Kuwai

• Kuwait - Al Kuwait
• January 2012 to March 2015

second leading bank in kuwait
identifies, prepares prospecting list, and sets
appointments to meet potential customers for GBK
Build relationships with key potential customers at the
places visited in order to generate future business
Opens and completes new account opening forms and
forms related to sales of products i.e. credit cards,
loans…etc, whether online, at the venue visited, or at
their offices in order to boost sales performance and
ensure effective follow ups
Manages customer service delivery with follow ups
across GBK to ensure that the customer requests are
processed and products are delivered to the customers
Responsible for the successful identification and
management, including solution generation for
customer problems

Customer Service at Vodafone

• Egypt
• September 2010 to January 2011

-UK
Provided responsive and competent customer support.
Ensured that all customer issues are resolved at the first
instance.
Ensured that our clients receive courteous and prompt
service.
Responsible for resolving client’s issues.
Working with clients and staff to overcome conflicts.
Followed up with clients’ experience; some tracking of
client’s goals involved & followed up paperwork.
Maintained a professional image in a friendly and
hospitable manner.
Responded to clients’ inquiries and maintained a regular
communication with new and existing clients.
Reported any problems/ issues promptly.
Performed other duties as assigned.
Achievements/Tasks
Achievements/Tasks