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Hussain ALatshan, IT Systems Support & Digital Platform Administrator

Hussain ALatshan

IT Systems Support & Digital Platform Administrator·Private Sector,

Saudi Arabia

Diploma, English

Work experience

Total years of experience: 7 years, 5 months

IT Systems Support & Digital Platform Administrator

January 2019 - Present

Private Sector,

Najran, Saudi Arabia

January 2019 - Present

• Provided technical support for internal digital systems and government platforms (GOSI &
compliance systems).
• Troubleshot system access issues, user account problems, and platform-related technical
errors.
• Supported employees with system navigation, digital documentation workflows, and data
processing tasks.
• Maintained structured data records and ensured system accuracy and regulatory compliance.
• Resolved technical incidents and coordinated with external support teams when escalation was
required.
• Improved efficiency of digital processes through systematic troubleshooting and
documentation.
Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

Education

Griffith English Language Institute

December 2025

December 2025

Diploma, English

Australia

Completed a one-year English language program at Griffith English Language Institute. Final level equivalent to IELTS 6.5.
View attachment

Najran University

March 2023

March 2023

Bachelor's degree, Computer Science

Saudi Arabia

GPA (point): 3.86 out of 5

GPA (point): 3.86 out of 5

Bachelor of Computer Science graduate with knowledge in programming, databases, networking, and system troubleshooting. Developed problem-solving and technical support skills through academic projects and coursework.
View attachment

Skills

COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
DIGITAL SYSTEMS
Intermediate
DIGITAL SYSTEMS
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
RELIABILITY
Intermediate
RELIABILITY
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
USER ASSISTANCE
Intermediate
USER ASSISTANCE
Intermediate
IT Technical Support
Intermediate
IT Technical Support
Intermediate
Helpdesk
Intermediate
Helpdesk
Intermediate

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
C++ & Java Programming Courses
Computer in Office Work
PMP Course
Junior Penetration Tester (eJPT) Preparation
CompTIA Security+ Training