Hussain Kallu

Identify and develop new streams for long term growth and maintaining relationships with customers to achieve repeat/referral business.
•Coordinate with various departments for smooth functioning of overall operations.
•Manage customer relation operations & ensure maximum customer satisfaction.
•Exploring new ideas for streamlining the process.
•Carrying out thorough research on the process and identifying ways to plug in the loop holes of the process and thereby improving the productivity and efficiency.
•Instrumental in delivering the productivity and quality as per the SLA.
•Handle customer feedback and minimizing customer grievances