Logistics Team Leader
Ikea - Other Locations
مجموع سنوات الخبرة :6 years, 10 أشهر
• Insuring Smooth Work Flow
• Insure Safe environment of work
• Development of Co-Workers
• Team work and Motivation Building
• Focus on Item Availability for Customers
• Studying Co-workers emotional Intelligence and enhancing it
• Leading by example in front of 15 Co-Workers
• Building Togetherness between the team
• Managing warehouse Movements & Operations
• Working on Sales space and Direct Flow
• Ensuring customer Orders are fulfilled
• Customer Focused priority between the team
• Always adding Value to operation
• Proactive Approach Building and enhancing
• Achieving Goals & Targets & KPI’s
• Reports & Analysis on Daily Basis
• Insuring Commercial Appearance of Stock
• Managing Equipment & Repairs
• Inventory Accuracy and Count
• Managing Negative - Positive Adjustments
• Shipments handling (Air freight & land freight)
• Following up with shipments and updating customers
• Contacting Clients and customers through email and replying to problems
• Reviewing shipments, damaged shipments, lost shipments
• Face to Face contact with customers
• Indoor sales and customer care
• Serving Zain VIP Customers
• Serving BBK VIP Customers
• Managing Customer complaints and solving them
• Managing Messengers
• Handling Online Orders
• Reviewing Money Collection
• Reviewing Time Sheet
• Reviewing and replying to business and complain emails
• Maintaining strong relation with VIP customers
* Tele Sales
Good communication skills, always postivie and working hard.
Work at all times with 100% work quality. Work under pressure. Good with accounting programs, invoices, bank statements and accountant-relating skills
First in class @BIBF Institute A top class graduate from indian school bahrain Perfect english and arabic writing/speaking Fast learner. professional certificate at AAT