Talent Management General Manager
Zain - KSA
Total years of experience :28 years, 5 Months
Oversee and continuously improve internal and external recruitment activities at Zain ensuring the attraction of high- caliber candidates and in line with replacement plans.
Establishing a new development program for attracting the best fresh graduate Candidates such as Data Science, Finance FGP, COOP, Telecom Cyber Pioneer (TCP)etc.
Taking Care of performance management cycle for direct ZAIN Employee including setting their KPIs. Monitor employee performance and submit continuous feedback to encourage and support employees’ professional development and guide training programs implementation.
Developing a world class on-boarding to all our new joiners making sure to deliver all working tools on their first working day.
Created a new analytical dashboards for all HR activities such as Recruitment, Performance, Development and Career Management.
Manage the design of organizational succession and progression plans and facilitate implementation as per approved policies.
Oversee the development of comprehensive training plan and budget for Zain based on performance feedback results, training needs analysis and new organization requirements.
Formulate and communicate the performance objectives and continuously monitor progress and alignment towards overall objectives.
Manage the operations, deliver expertise, encourage teamwork and align work processes to achieve high performance standards, meet established targets and engage employees.
Oversee the development of outsourcing plan, guidelines review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement
Partner with other directors and senior executives to develop new business initiatives, and foster employee engagement.Ensure strategic alignment of HR with business objectives.Responsible for designing, planning & Implementing or enhancing HR programs and policies specific to business needs.
Directing HR professionals in staffing, recruitment
, benefits, executive compensation, training, leadership development, succession planing, HRIS and regulatory compliance.Heavy emphasis on leading shabakkat through rapid HR change and transformation programs.
Create proper HR organization-recruitment, staffing, on- boarding, training and MIS.
Consolidated HR functions previously managed by different departments into single consolidate department to manage all HR related affairs.
Drove transition from outdated HR systems into a fully integrated HRIS. Instantly improved analysis, reporting, and planning capabilities while streamlining daily HR functions.
Worked in close liaison with the Director, Patient Services, Medical/Surgical, Nursing Staff, Emergency Department and the Medical Records Department to ensure that patient’s data is correct and complete.
Developed a strategic approach to Patient Services Human resource development and management to ensure effective implementation of strategic operational plans.
Managed the annual training and development plan and participate in Patient Services budget allocation to ensure that training plans are followed up and budgeted for.
Participated in the task forces dealing with the ADT, Registration, Out-Patient systems and compilation of the patient statistical data for the hospital.
Monitored Patients Admission and bed utilization, continuing communication with ER for urgent admissions.
Ensured QA on registration/Admission for all areas of Registration.
Endeavored to Implement and promote excellent customer service.
Worked closely with outside agencies on special projects developed by the corporate office.
Lead and maintained the productivity of Patient Services employees.
Reviewed the quality of patient registration documents on a daily basis.