حسين محسن

- Responsible for achievement of all stores KPI targets to allow improved efficiencies, operational effectiveness and achieve financial objectives.
- Lead the sales team in order to achieve store operational and financial goals.
- Encourage, propose, and implement strategies and plans for achieving store targets and driving sales.
- Dealing with Multinational firms for Products distribution - Analyze business reports and make recommendations based on the findings.
- Analysis of stock information on a regular basis and taking appropriate action to plan ahead in order to ensure stock levels are maintained and that all available products are merchandised on the sales floor
- Achieve satisfactory mystery shop results and if required, put an action plan into place that will deliver improved results in the future.
- Lead your team to success through continuous learning, by providing continuous product knowledge and customer service training. Identify any individual training needs and develop a succession plan for the store
- Maintain merchandising and store standards at all times adhering to brand guidelines
- Manage stock loss ensuring it is within the agreed target. Organize stock counts; reconcile any stock shortages. Put measures in place to minimize theft. Ensure that goods received into and dispatched from stores are checked and any discrepancies resolved
- Ensure the SOP of the company implminted at the stores.
- Demonstrate collaboration by working effectively with your peers, business partners and others to drive a big-picture business performance and create a positive cooperative working environment
- Duty to make new agreements with new national and multinational companies for distribution of products.
- Support Sales team regarding sales and marketing and to achieve their monthly targets.
- Ensure timely supply to the market by maintaining timely schedule.
- Correspondence with distributor sales team for booking and supplies.
- Motivate, develop, direct, coach, support and delegate to the team, monitoring their performance to achieve store targets
- Regular review of sales performance and consistently looking for opportunities to improve sales
- Ensure excellent standards of housekeeping, grooming and professional conduct are maintained at all times.
- Coordinate and conduct stock intake in warehouses
- Review and reconciling stock variances.
- Review transactions for discrepancies and ensure cash register balances are accurate, seeking to resolve any issues for discrepancies in line with Company policy.
- Meet financial objectives by preparing and reviewing store budgets, expenditures and variances
- Prepare management information reports to ensure relevant information is provided as support for operational decision-making processes.
- Oversee cash transaction entry and management (petty cash, POS cash elements, change floats).
- Regularly audit own store administration and resolve any issues.
- Prepare and review store reports on sales, commercial profit and stock ageing (slow moving, fast moving and non-moving items)

.- Stay connected with company's top management regarding sales and new launches.
- Duty to make new agreements with new national and multinational companies for distribution of products.
- Support Sales team regarding sales and marketing and to achieve their monthly targets.
- Ensure that sales advisors are securing and closing sales effectively and quickly providing relevant training when needed. - Provide feedback both from customers and the store teams to consistently improve the business.
- Ensure all staff and managers follow Meet, Greet and direct customers as and when required portraying and upholding the Company culture.
- Ensure timely supply to the market by maintaining timely schedule.
- Manage and control all aspects of store operations to maximize efficiency and profit.
- Motivate, develop, direct, coach, support and delegate to the team, monitoring their performance to achieve store targets.
- Manages attendance, staffing levels and schedules the duty Rota ensuring it complies with the employee rules and regulations
- Communicate through active coaching and performance management.
- Solve critical concerns raised by customers to ensure complete customer satisfaction and communicating these with staff if required to avoid repetition Leads by example, ensuring that excellent customer service is provided by the store team at all times. Ensure all customer issues are dealt with effectively, promptly and that a successful conclusion is reached.
- Coordinate and conduct stock intake in warehouses
- Ensure all company and legal policies, health, safety and maintenance requirements are implemented and monitored in store
- Ensure excellent standards of housekeeping, grooming and professional conduct are maintained at all times.
- Ensure that supervisors and the sales team take a proactive approach to sales offering assistance to customers
- Review and reconciling stock variance
- Ensure that promotions and displays are set up correctly by the visual merchandising team
- Improve efficiencies and leadership within the store through identifying key areas of development for staff
- Oversee cash transaction entry and management (petty cash, POS cash elements, change floats).
- Regularly audit own store administration and resolve any issues.
- Ensure accurate stock merchandise and management (stock ageing, stock loss, space management) within the store.

- Check the inventory level of all the keeping in view of their daily and monthly average sales.
- Weekly audit of the ware houses with computer generated statements of the distribution.
- Supervise assistants' & Store keepers' works
- Document control of all removable Asset Care and related documentation
- Prepare daily feedback of schedules
- report shortages, averages and all inventory levels monthly for replenishment to ensure continued operations and avoid product or inventory shortages
- Responsible for classifying, labeling and warehousing all inventories for future use
- Keep accurate records of inventory levels and location for easy retrieval
- Responsible for communicating with all department managers and purchasing on inventory levels and locations.
- Maintain a record of all transfers and disposal
- Implement and follow a control system to reduce damage, breakage and inventory obsolescence
- Supervise the complete physical inventory counts as required by company policy
- Assists in loss prevention and with any investigation when required
- Undertake any other duties as appropriate within their job purpose, as required by their department head from time to time
- Offer quality customer service to all customers and ensure this is replicated throughout the store
- Implements a high standard of customer focus within the store
- Regularly assesses customer service standards within store
- Ensure customer needs are met and complaints/queries are resolved in a timely manner
- Ensure accurate stock merchandise and management (stock ageing, stock loss, space management) within the store.
- Ensure effective resource planning and succession planning.