Polymers Portfolio & Key Accounts Manager (Middle East & Africa)
3M
Total years of experience :17 years, 1 Months
• Responsible for 3M Polymer Processing Additives in the Middle East and
Africa Region including business planning, marketing and sales operations
with focus on:
• Developing and executing portfolio management and B2B key account
management plans with leadership strategic and tactical while utilizing modern
CRM techniques.
• Execute with advanced problem mitigation and problem solving mindset
(proactive and reactive) to minimize disruption during challenging supply
situations.
• Managing sales pipeline with short term and long term perspectives with
responsibility for top-line and bottom-line operational plan targets.
• Ensuring effective deployment of new innovations / products as part of new
business development; helping manufacturers within MEA stay relevant and
competitive.
• Leveraging the global organizational matrix of 3M across the regions to to
share knowledge and optimize value delivery.
• Optimizing pricing, gross margins, forecasting, logistics (as an element of
value chain), and managing crisis especially supply challenges.
• Work with functional teams (such as finance, supply chain, logistics, credit
control) in the spirit of teamwork to ensure smooth workflow and alignment to
improve customer experience.
• Responsible for 3M Advanced Materials Division (AdMD) including business
planning, sales and marketing operations in Saudi Arabia focusing on:
• Developed and executed B2B portfolio management and key account
management plans with leadership strategic and tactical.
• Managed sales pipeline with short term and long term perspectives and
responsibility for top-line as well as bottom-line operational plan targets.
• Designed and executed programs of B2B new product introduction as
part of new business development: embracing innovation and helping local
manufacturers stay relevant and competitive in their markets.
• Leveraged the global organizational matrix (USA, EU, CEE, and MEA) to win
and fulfill current business while developing new advanced material markets in
Saudi Arabia.
Marketing Specialist (Oil and Gas Solutions including safety, fire protection,
electrical and electronics, industrial, chemicals):
• Develop and execute marketing plans focused on branding, communications
and business development
• Develop and oversee execution of segment (and key account) penetration
plans
• Drive resources allocation to segment penetration initiatives
• Manage MarCom in alignment to overall business objectives and strategies
• Utilize business intelligence and data analysis to support smarter decisions
• Ensuring full adherence to global branding guidelines
Lean Six Sigma Projects Leader:
• Black Belt Certified
• Successfully accomplished two Lean Six Sigma projects (DMAIC, and
Process Re-design methodologies) which resulted in lower costs and more
effective operations, and enabled faster growth.
• Two other projects in progress
• Co-led programs to spread awareness on LSS methodologies and build a
culture of continuous improvement
• Evaluated investment opportunities in innovative startups presenting at the Forum
• Performed due diligence on shortlisted opportunities
• Led collaboration with other investing groups
• Facilitated negotiations with startups selected for investment
• Strategically positioned the company targeting affluent customers by catering to their unmet needs
• Achieved a 90% customer retention rate by superior customer service
• Pioneered the use of social media as an avenue for marketing and sales in the local fashion retail
market
Joined the bank for a one year training and rotation program including extended assignment in the Purchasing Department
• Reviewed, analyzed, and approved contracts & renewals including marketing contracts
• Created Excel models to perform quantitative and qualitative analysis for procurement optimization
• Drove performance improvement by analytically identifying performance gaps and potential savings
• Maintained positive professional communications with external suppliers and internal customers
• Developed legal and business understanding by analyzing and negotiating deals and detailed contract terms
• Obtained an overview of the Saudi Arabian and international banking operations via HSBC
• Assisted a senior auditor to diligently process and evaluate the accounts of a 0.5 billion project
• Proactively managed outsourced services provisions in a newly introduced "employee benefits" program
• Co-created the new venture plan that have won of The Best New Venture Award in class 2012 • Led team efforts to win the Stock Market Leader award of 2013 in Markstrat, the marketing strategy simulation competition • Led a data mining project to improve the revenues and mitigate the risks for auto dealerships who participate in secondhand car auctions • Performed an industry analysis study to find out how large hotel chains (aka, Marriott) can maintain more bargaining power relative to online travel retailers (aka, Expedia) • Conducted a market study to identify the key success factors necessary for music streaming service providers to be successful in an extremely tough industry
Activities and Societies: • Consulting Committee of Acct/MIS Department. • Consulting Committee of Technical Affairs. • Member of the Organizing Committee of the First Forum on Research Directions in Saudi Universities. • Member of Student Affairs Committee. • Worked part-time as: a reporter for Media Committee, an editor in the Media Center (Student Activities), a reporter for the University’s PR Department, a grader for the courses of Accounting Principles. • Selected among 20 top students for an academic trip to Singapore based on a competitive assessment of academic performance and extra-curricular achievements • Represented the student body in the Student Affairs Committee, Accounting & MIS Department Committee, and Technical Affairs Committee • Acted as a Member of Theatre Club in different creative and managerial rules then as a President; led the club to be awarded “The Best Club” Award in 2007-2008.
