HR Supervisor
Serco Global Services
Total des années d'expérience :10 years, 9 Mois
I am playing a role of HR Supervisor at Serco Global Services - (BPO) for Saudi Aramco IT Help Desk and John Hopkins Aramco Healthcare.
I am fully responsible for all the HR functions for both IT Help Desks.
My role is to align the HR practices with the local Saudi Labor law, Corporate policies and Client requirements.
My responsibilities include Recruitment, Policy alignment, Policy Reviews, Performance Management, Organization Development, Internal Communication, Employees Orientation, Employees Engagement and HR Advisory.
I attend local and regional management meetings to provide analytical reports of the workforce and discuss challenges.
1- Develop, implant and ensure all HR policies and procedures are adhered to within the allocated teams
2- Drive and deliver HR initiatives to support business needs; talent acquisition and development, employee engagement and organizational change.
3- Develop and implement recruiting strategies to meet current or anticipated staffing needs.
4-Provides solutions to a diverse range of complex HR related problems.
Provide accurate advises on diverse HR management activities, policies, practices and key processes.
Develop and maintain human resources standard operating procedures, templates and documents
Monitor, track and resolve payroll issues in collaboration with the Finance team.
Provide timely, efficient executive support to the HR Manager
I have been awarded a full scholarship from the Ministry of Higher Education of Saudi Arabia to study in one of the top universities in New Zealand. I have been selected twice by student to be a class representative at the University of Canterbury Student Associations. I have participated in many educational and personal development events throughout my academic studies. I was heavily involved with AIESEC society at University of Canterbury in strategic planning, raising interns and recruiting new candidates. In addition i have worked closely with the Talent Management Director and was member of the Campus Communication team.